Head, Zonal Office ( South-West Region) at DCSL Corporate Services Limited

A vacancy has arisen in a reputable Health Maintenance Organization|| Location : Lagos

The Zonal Head will oversee the overall operations of the company in the South-Western region part of the country. The successful candidate will be responsible for the marketing of Healthcare Products and Services covering at least five states in the zone, as well as implementing the company’s risk management policy, operational procedures, and guidelines. This role requires a lot of travel and out of town visits.

The Zonal Head will report directly to the Head, Business Sustainability & Marketing.

Requirements

• A Bachelor’s degree in Marketing or any related field.
• Minimum of seven (7) years’ experience in sales or marketing, with at least five (5) years’ preferably with an accredited HMO.
• Excellent communication and presentation skills (oral and written).
• Excellent customer relationship skills.
• Candidate should not be more than 50 years of age.
• Ability to speak Yoruba will be an added advantage.

Job Description

In fulfilling his or her responsibilities, the successful Candidate will:

• Participate in the design of new and existing products with the incentives relevant to the covered population.
• Assist in the design and implementation of efficient system and procedures for membership registration/enrolment to ensure outreach service penetration in the zone.
• Implement marketing strategies that ensure service efficiency, efficient utilization of high-volume premium collection.
• Ensure availability and prompt delivery of healthcare services.
• Implement marketing campaigns, educational programs, and feedback mechanisms to evaluate service rendered.
• Create and implement member focused initiatives to ensure efficient and satisfactory services.
• Manage and update sales database by product, area of coverage, customers, claims etc. for planning and improvement purposes.
• Implement risk strategies aimed at alignment and evaluation of cost and pricing to optimize profitability of healthcare plans.
• Supervise operations of the branch offices in the zone to manage and maintain standards of services and optimize performance.
• Ensure compliance with industry standards, practices and NHIS guidelines