Head, Regulatory Affairs and Compliance at Nextzon Business Services Limited

Role Overview

• The Head, Regulatory Affairs and Compliance will provide independent oversight to ensure full and continuous compliance with the Pension Reform Act, PenCom regulations, and all applicable laws governing Approved Pension Agents.
• The role safeguards the integrity of operations, agent conduct, contributor onboarding processes, and partner arrangements—ensuring growth remains disciplined, transparent, and regulatorily aligned.

Key Responsibilities
Regulatory Compliance & Oversight:

• Ensure full adherence to applicable pension laws, guidelines, circulars, and directives.
• Interpret regulatory requirements and translate them into internal policies, procedures, and controls.
• Monitor compliance across all business functions and field operations.

Regulatory Engagement & Reporting:

• Serve as primary liaison with the National Pension Commission.
• Coordinate regulatory filings, periodic returns, and compliance certifications.
• Lead regulatory inspections, examinations, and audit engagements, ensuring timely resolution of findings.

Policy Development & Internal Controls:

• Develop and periodically review compliance manuals, policies, and SOPs.
• Oversee internal control frameworks, ensuring proper segregation of duties, particularly in onboarding and contribution-related activities.
• Establish structured compliance monitoring processes.

Agent & Partner Compliance:

• Define and enforce compliance standards for agents and third-party partners.
• Conduct compliance training and monitor adherence to approved operating procedures.
• Investigate breaches and recommend corrective or disciplinary measures.

Risk Management & Compliance Culture:

• Identify and assess regulatory and conduct risks.
• Escalate material compliance issues to senior management and the Board.
• Promote a strong, organization-wide compliance culture.

Requirements

• Bachelor’s Degree in Law, Accounting, Finance, Economics, or related discipline.
• 10 – 15 years experience in regulatory compliance, risk management, or legal advisory roles within regulated financial services (pensions, insurance, banking).
• Demonstrated experience engaging regulators and managing compliance audits.
• Professional certifications (e.g., ICAN, ACA, ACCA, CISA, CRISC, or relevant legal qualifications) are an advantage.

Core Competencies:

• Strong understanding of pension regulation and financial services compliance
• High ethical standards and independence of judgement
• Strong documentation, analytical, and risk management capability
• Confident engagement with regulators and senior stakeholders.