Head, Operations at Transkredit Finance Company

Job Summary

• The Head of Operations role involves overseeing the planning, strategizing, and smooth running of the company’s financial operations with optimal service delivery to clients.

Roles / Responsibilities

Operations:

• Comply fully with the relevant Anti-Money Laundering regulations and report promptly any knowledge or suspicion of money laundering activities to the relevant authority.
• Coordinates with internal departments to ensure that daily work meets organizational standards.
• Liaises with superiors to make decisions for operational activities and set strategic goals.
• Manage relationships/agreements with external partners/vendors/Bankers.
• Translates the strategic goals into operational plans to achieve the required targeted growth.
• Reconcile monthly activity, generate year-end reports, and submit same to management.
• Maintains archival and financial administrative files.
• Manage company accounts to ensure sufficient liquid funds.
• Ensure that accounting requests are resolved and communicated in a timely manner to internal and external parties.
• Daily reconciliation of all internal ledgers to ensure accuracy.
• Ensures timely resolution of all client complaints in line with the agreed turnaround time.
• Keeps records of all company’s fixed assets and ensures industry standard is maintained.
• Responds to requests to implement on a timely basis all internal and external audit points together with any issues raised by external regulators.

Treasury:

• Understand, manage, and supervise all aspects of cash flow.
• Forecast daily cash requirements and execute daily financing decisions.
• Manage all aspects of In-house investment portfolios.
• Manage long-term and short-term investment strategies.
• Determine the Company’s goals and risk tolerance.
• Determine the Company’s tax position and the applicability of taxable/non-taxable instruments.
• Assess risk/return trade-offs in transactions.
• Assess performance benchmarks and recommend changes when warranted.
• Review and recommend changes to the investment policies based on the market conditions.
• Prepare or monitor the company’s various cash flow forecasts and perform financial modeling.
• Evaluate, develop, and implement cash management systems to optimize efficiencies.
• Understand and manage appropriate accounting procedures and processes.
• Manage relationships with financial service providers.
• Evaluate alternative long-term borrowing strategies and make recommendations in accordance with the capital structure guidelines.
• Manage, direct, and develop Cash Management staff.
• Recommend, implement, and maintain process improvements.
• Provide technical and other support for mergers and acquisitions and other projects as needed.
• Support and participate in the Organization’s Strategic Plan activities.

Processes:

• Adheres to SLAs and communicates appropriately with internal clients.
• Ensures that all procedures and controls are fully documented, fit for purpose, appropriately communicated, and adhered to.
• Ensures procedures are compliant with all relevant regulatory and legal considerations.
• and the team is properly trained to carry out such responsibilities.
• Understands, follows, and demonstrates compliance with all relevant internal and
• external rules, regulations, and procedures that apply to the conduct of the business.
• Oversees customer support processes and organize them to enhance customer satisfaction.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• 5 - 9 years work experience.