Head of Operations at I-Sense Ville Consult

Renumeration: #600,000 - #800,000
Industry: Real Estate

Job Responsibilities

• Collaborate with the MD, COO, HR and Finance to define operational priorities and objectives.
• Establish and monitor KPIs for supervised departments, ensuring that targets and operational efficiencies are achieved.
• Foster a high-performance culture through effective team management, training, and development, ensuring all team members are equipped to meet their targets.
• Lead the development and execution of digital marketing strategies to enhance brand visibility and lead generation.
• Foster a culture of continuous improvement through training and development programs for team members.
• Conduct regular meetings with departmental heads to review performance, address challenges, and identify opportunities for collaboration.
• Analyse market trends and competitor activities to inform strategic decision-making.
• Develop and manage departmental budgets, ensuring efficient allocation of resources.
• Ensure compliance with industry regulations and company policies across all departments.
• Implement technology solutions to enhance operational efficiency and reporting capabilities.
• Establish and maintain strong relationships with key stakeholders, including clients, vendors and partners.

Skills/Competence Requirements

Required Knowledge, Skills & Abilities

• Real Estate Knowledge & Expertise
• Strong Analytical Thinking Skills
• Strategic Planning
• Good Managerial Abilities
• Financial Acumen
• Strong Sense of Ethics
• Problem-Solving Skills
• Ability to thrive in a fast-paced environment

Supervisory Skills

• Strong Leadership / Supervisory
• Team building / Conflict Management
• Professionalism & Confidentiality

Generic Skills

• Excellent Interpersonal skills
• Excellent Customer Service
• Excellent Verbal & Written Communication skills
• Organizational skills
• Proficient in Real Estate Mgt Software/CRM Systems
• Good Listening Skills
• Strong Time Management Skills