Head of Jewellery at Kloverharris Limited

We are seeking an accomplished and commercially driven Head of Jewellery to lead our fine jewellery category. The successful candidate will be responsible for developing and executing category strategy, driving sales performance, overseeing merchandising, and managing relationships with High-Net-Worth Individuals (HNIs).

This is a senior leadership role requiring deep expertise in jewellery category management, strong people leadership, and a refined understanding of the luxury client experience.

Key Responsibilities

• Develop and execute the fine jewellery category strategy to drive revenue and profitability
• Oversee sales performance across boutiques and corporate channels
• Lead merchandising strategy, including assortment planning and product positioning
• Build and maintain strong relationships with HNIs and key clients
• Manage and mentor sales managers and boutique teams
• Monitor KPIs, sales trends, and stock levels to optimize category performance
• Collaborate with marketing and operations to align campaigns and inventory flow
• Ensure brand standards and luxury service excellence are consistently maintained

Requirements

• Minimum of 15–20 years’ experience in jewellery category management or luxury retail
• Proven track record of managing fine jewellery sales and merchandising
• Over 10 years’ experience leading and managing teams
• Strong commercial acumen with experience driving high-value transactions
• Established network among HNIs is an advantage
• Excellent leadership, negotiation, and stakeholder management skills
• High level of professionalism, discretion, and attention to detail