Jobs at Kloverharris Limited

• We are seeking an experienced and strategic Head of Operations to oversee the end-to-end operations of our luxury retail business. This executive role is responsible for managing logistics, inventory flow, compliance, and the overall performance of our boutiques. The Head of Operations will lead and mentor the inventory and warehouse teams, ensuring seamless processes and operational excellence across all locations.

Key Responsibilities

• Oversee all operational functions including logistics, inventory management, and boutique performance
• Ensure smooth flow of stock from warehouses to boutiques and proper inventory tracking
• Lead and manage the inventory and warehouse teams, providing guidance, mentorship, and performance oversight
• Implement and enforce compliance with company policies, standard operating procedures, and regulatory requirements
• Monitor boutique KPIs and operational metrics to optimize efficiency and profitability
• Identify operational challenges and develop strategies for continuous improvement
• Collaborate with sales, finance, and marketing teams to align operations with business objectives
• Prepare operational reports and present findings to executive management

Requirements

• Minimum of 12–15 years’ experience in operations management, preferably in retail or luxury goods
• Proven track record managing multi-location operations and inventory teams
• Strong understanding of logistics, inventory control, and retail compliance
• Excellent leadership, organizational, and problem-solving skills
• Ability to analyze data and make strategic operational decisions
• High level of professionalism, integrity, and attention to detail

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• We are seeking a highly experienced and strategic Head of Watches to lead our watch division and drive category performance. The successful candidate will be accountable for the category P&L, overseeing national sales operations and managing senior sales leaders, including the National Sales Manager and Head of Sales.
• This role requires deep expertise in luxury watch sales, strong leadership skills, and commercial acumen to deliver sustained growth and profitability.

Key Responsibilities

• Lead the watches category, overseeing all sales, marketing, and operational activities
• Manage and mentor senior sales leaders, including the National Sales Manager and Head of Sales
• Own the category P&L, ensuring profitability, cost control, and revenue growth
• Develop and implement sales strategies to drive growth across retail and corporate channels
• Monitor category performance, analyze trends, and adjust strategies as needed
• Build and maintain relationships with key clients, distributors, and partners
• Ensure brand positioning and customer experience align with luxury standards
• Provide regular reports and insights to executive management on category performance

Requirements

• Minimum of 12–15 years’ experience in luxury watch sales or a similar high-value product category
• Proven track record managing national sales teams and senior sales leaders
• Strong commercial and financial acumen with P&L accountability experience
• Excellent leadership, negotiation, and stakeholder management skills
• Deep knowledge of the luxury watch market and customer base
• Strategic thinker with strong analytical and problem-solving abilities
• High level of professionalism, discretion, and integrity

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We are seeking a proactive and detail-oriented Branch Finance Controller to serve as the financial bridge between Head Office and branch operations. The successful candidate will oversee sales reconciliation, stock reporting, cash management, and accounting compliance, ensuring financial accuracy and operational transparency across branches.

Key Responsibilities

• Act as the primary finance liaison between Head Office and assigned branches
• Monitor and reconcile daily sales reports and revenue records
• Oversee stock reporting and ensure alignment between physical inventory and financial records
• Supervise cash management processes, including lodgements and controls
• Ensure compliance with accounting policies and internal control procedures
• Review branch expenses and support cost control initiatives
• Prepare periodic financial and performance reports
• Identify discrepancies and implement corrective measures promptly

Requirements

• Minimum of 5–8 years’ experience in finance, accounting, or retail finance operations
• Strong understanding of sales reconciliation, inventory accounting, and cash controls
• Experience working with multi-branch retail structures is an advantage
• Proficiency in accounting software and Microsoft Excel
• High level of integrity, accuracy, and attention to detail
• Strong analytical and problem-solving skills

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We are seeking a strategic and results-driven Brand Manager to lead the brand strategy, merchandising, and sales performance for two of our luxury brands. The successful candidate will ensure that brand positioning, product presentation, and marketing initiatives drive growth and align with overall business objectives.

Key Responsibilities

• Develop and implement brand strategies to enhance visibility and market positioning
• Manage merchandising, product launches, and promotional activities for assigned brands
• Monitor and analyze sales performance, adjusting strategies to achieve targets
• Collaborate with marketing, sales, and operations teams to ensure brand consistency
• Conduct market research and competitor analysis to inform decision-making
• Maintain strong relationships with suppliers, vendors, and other stakeholders
• Prepare regular brand performance reports and present insights to management
• Ensure brand standards are consistently upheld across all customer touchpoints

Requirements

• Minimum of 5–8 years’ experience in brand management, category management, or FMCG marketing
• Proven track record in driving brand growth and sales performance
• Strong understanding of merchandising, market analysis, and product positioning
• Excellent project management, communication, and stakeholder management skills
• Analytical mindset with a results-oriented approach
• Creative and commercially aware, with the ability to translate strategy into execution

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• We are seeking an experienced and strategic Public Relations Officer to manage media relations and protect the external reputation of our brand. The successful candidate will oversee press communications, event coverage, and public messaging, ensuring consistent and positive brand visibility across all channels.
• This role requires strong media networks, excellent communication skills, and the ability to shape and manage public perception in a competitive luxury market.

Key Responsibilities

• Develop and execute public relations strategies aligned with brand objectives
• Manage relationships with media houses, journalists, and industry stakeholders
• Draft and distribute press releases, media statements, and official communications
• Coordinate media coverage for brand events, launches, and corporate activities
• Monitor brand reputation and manage crisis communication where necessary
• Track media coverage and prepare PR performance reports
• Ensure consistent brand messaging across all external platforms
• Support executive leadership with public-facing communication needs

Requirements

• Minimum of 10 years’ experience in public relations, corporate communications, or media
• Strong network within media and communications industry
• Excellent writing, editing, and storytelling skills
• Experience managing high-profile events and brand reputation
• Strong crisis management and strategic communication skills
• High level of professionalism, discretion, and executive presence

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We are seeking a results-driven Corporate Sales Lead to focus on high-value sales of luxury goods to banks, oil & gas companies, multinationals, and other corporate clients. The successful candidate will manage corporate proposals, tenders, bulk gifting programs, and strategic client relationships to drive revenue growth.

Key Responsibilities

• Develop and maintain strong relationships with corporate clients across banking, oil & gas, and multinational sectors
• Manage corporate tenders, proposals, and bulk gifting opportunities
• Identify and pursue new corporate business opportunities
• Collaborate with internal teams to ensure timely and accurate delivery of products
• Achieve and exceed corporate sales targets
• Monitor market trends and competitor activity to inform strategies
• Prepare regular sales reports and forecasts for management
• Represent the brand professionally at corporate events and client meetings

Requirements

• Minimum of 10–12 years’ experience in corporate sales, preferably in luxury goods or high-value products
• Proven ability to manage corporate accounts, tenders, and proposals
• Strong network in corporate and multinational sectors
• Excellent negotiation, presentation, and relationship management skills
• Commercially driven with a strong track record of achieving sales targets
• Professional appearance and high level of integrity

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We are seeking a results-driven and sophisticated Senior Sales Executive to join our luxury retail team. The ideal candidate will have a strong background in high-end sales and a proven ability to build and maintain relationships with High-Net-Worth Individuals (HNWIs) and corporate clients.

This role requires exceptional interpersonal skills, a polished presentation, and a deep understanding of luxury products and client service excellence.

Key Responsibilities

• Drive sales of high-end watches, jewellery, and writing instruments
• Build and manage long-term relationships with HNWIs and corporate clients
• Identify and pursue new business opportunities
• Deliver personalized client consultations and premium customer experiences
• Achieve and exceed sales targets
• Maintain detailed client records and follow up on leads
• Represent the brand with professionalism and discretion

Requirements

• Minimum of 6 years’ proven experience in luxury sales or a similar high-end sales environment
• Strong network of High-Net-Worth Individuals and corporate clients
• Excellent communication, negotiation, and closing skills
• Professional appearance and strong presentation skills
• Ability to work independently and meet sales targets
• High level of integrity and discretion

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• We are seeking a highly accomplished and strategic Head of Sales to lead and oversee our entire sales operations across multiple branches. This executive role is responsible for managing a team of over 40 sales professionals, driving high-value sales across government accounts, corporate organizations, and High-Net-Worth Individuals (HNIs), and ensuring sustained revenue growth across the business.
• The ideal candidate will be a seasoned sales leader with extensive multi-branch management experience and a strong track record of delivering significant revenue growth.

Key Responsibilities

• Provide strategic leadership and direction to sales teams across multiple branches
• Drive revenue growth through government, corporate, and HNI accounts
• Develop and implement group-wide sales strategies aligned with business objectives
• Oversee branch performance, ensuring targets are consistently achieved or exceeded
• Lead, mentor, and develop sales managers and team leads
• Establish performance metrics, monitor KPIs, and implement accountability structures
• Identify and secure high-value partnerships and bulk sales opportunities
• Present sales forecasts, reports, and growth strategies to executive management

Requirements

• Minimum of 15 years’ experience in sales leadership, including managing multi-branch teams
• Proven track record of managing large sales teams (40+ personnel)
• Strong experience handling government accounts, corporate clients, and HNIs
• Demonstrated ability to drive large-scale revenue growth
• Excellent leadership, negotiation, and strategic planning skills
• High level of professionalism, discretion, and executive presence

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• We are seeking an experienced and strategic Sales Manager to lead our boutique operations and drive revenue growth. The successful candidate will be responsible for achieving branch targets through bulk and high-value sales to corporate organizations and High-Net-Worth Individuals (HNWIs), including top CEOs, Ministers, and captains of industry.
• This role requires strong leadership capability, a solid luxury sales background, and the ability to expand both corporate and retail channels.

Key Responsibilities

• Achieve and exceed branch sales targets through strategic bulk and high-value sales
• Develop and maintain relationships with corporate clients and HNWIs
• Drive boutique growth through a combination of corporate and retail sales strategies
• Lead, mentor, and manage the sales team to ensure optimal performance
• Set sales goals, monitor KPIs, and implement performance improvement strategies
• Identify new market opportunities and partnerships
• Maintain exceptional brand standards and client experience within the boutique
• Prepare regular sales reports and forecasts for management

Requirements

• Proven experience in luxury sales, with at least 8 years in a similar leadership role
• Strong network among corporate executives and high-profile individuals
• Demonstrated ability to close large-value transactions
• Excellent leadership, negotiation, and relationship management skills
• Strong business acumen and strategic thinking ability
• High level of professionalism, discretion, and integrity

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We are seeking a seasoned and strategic Corporate Communications Manager to oversee both internal and external communications for the organization. The successful candidate will be responsible for shaping brand messaging, managing stakeholder communications, and ensuring consistency across all communication platforms.

This role requires strong leadership, excellent writing skills, and the ability to manage communication strategies that enhance corporate reputation and employee engagement.

Key Responsibilities

• Develop and implement comprehensive internal and external communication strategies
• Manage corporate messaging to ensure brand consistency across all channels
• Oversee the creation of newsletters, executive communications, and corporate publications
• Lead stakeholder communication efforts, including partners, regulators, and key business audiences
• Support leadership with speech writing, presentations, and official correspondence
• Ensure alignment between communications, marketing, and brand objectives
• Manage crisis communication and reputation management initiatives
• Monitor communication effectiveness and provide performance reports to management

Requirements

• Minimum of 10–15 years’ experience in corporate communications, public relations, or related field
• Proven experience managing both internal and external communications
• Strong writing, editing, and content development skills
• Experience handling executive-level communications and stakeholder engagement
• Strong strategic thinking and project management abilities
• High level of professionalism, discretion, and executive presence

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We are seeking a knowledgeable and engaging Learning and Development Specialist to support capability development within the Company's Academy. The successful candidate will design and deliver specialized training programs focused on watches, fine jewellery, and luxury client experience.

This role is critical to ensuring our sales teams and boutique staff maintain deep product knowledge and deliver exceptional service aligned with luxury standards.

Key Responsibilities

• Design and deliver structured training programs on watches and fine jewellery
• Develop client experience training to elevate service standards across boutiques
• Create training materials, product manuals, and assessment tools
• Conduct onboarding sessions for new sales team members
• Partner with category heads and sales leaders to identify skill gaps
• Evaluate training effectiveness through assessments and performance metrics
• Maintain training calendars and ensure consistent learning delivery across branches
• Support continuous professional development within the Company's Academy

Requirements

• Minimum of 5–8 years’ experience in learning and development, retail training, or luxury sales training
• Strong knowledge of watches and/or fine jewellery is highly desirable
• Experience delivering client experience or customer service training
• Excellent presentation and facilitation skills
• Strong communication and stakeholder management abilities
• Passion for coaching and developing high-performing teams

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We are seeking a strategic and commercially minded Marketing Communications Lead to drive brand visibility and revenue growth. The successful candidate will align marketing initiatives with sales targets and inventory cycles, ensuring campaigns are timely, targeted, and revenue-focused.

This role requires strong cross-functional collaboration with sales, inventory, and operations teams to ensure marketing efforts directly support business performance.

Key Responsibilities

• Develop and execute integrated marketing communication strategies aligned with sales objectives
• Plan and coordinate campaigns in line with inventory cycles and product availability
• Partner with the sales team to drive traffic, conversions, and revenue growth
• Oversee brand messaging across digital, print, events, PR, and in-store channels
• Monitor campaign performance and optimize based on ROI and sales impact
• Manage agencies, vendors, and internal creative resources
• Ensure consistent brand positioning across all customer touchpoints
• Prepare performance reports, forecasts, and marketing calendars

Requirements

• Minimum of 10 –12 years’ experience in marketing communications, preferably within retail or luxury sectors
• Proven track record of aligning marketing strategy with sales targets
• Experience working with inventory planning cycles and product-driven campaigns
• Strong analytical and performance marketing skills
• Excellent stakeholder management and leadership capability
• Commercially driven with strong strategic thinking ability

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We are seeking an accomplished and commercially driven Head of Jewellery to lead our fine jewellery category. The successful candidate will be responsible for developing and executing category strategy, driving sales performance, overseeing merchandising, and managing relationships with High-Net-Worth Individuals (HNIs).

This is a senior leadership role requiring deep expertise in jewellery category management, strong people leadership, and a refined understanding of the luxury client experience.

Key Responsibilities

• Develop and execute the fine jewellery category strategy to drive revenue and profitability
• Oversee sales performance across boutiques and corporate channels
• Lead merchandising strategy, including assortment planning and product positioning
• Build and maintain strong relationships with HNIs and key clients
• Manage and mentor sales managers and boutique teams
• Monitor KPIs, sales trends, and stock levels to optimize category performance
• Collaborate with marketing and operations to align campaigns and inventory flow
• Ensure brand standards and luxury service excellence are consistently maintained

Requirements

• Minimum of 15–20 years’ experience in jewellery category management or luxury retail
• Proven track record of managing fine jewellery sales and merchandising
• Over 10 years’ experience leading and managing teams
• Strong commercial acumen with experience driving high-value transactions
• Established network among HNIs is an advantage
• Excellent leadership, negotiation, and stakeholder management skills
• High level of professionalism, discretion, and attention to detail