Head of Business Development at Kaplo Africa

Job Summary

• The Head of Business Development would be responsible for driving the growth and expansion of the HMO by identifying new business opportunities, forging strategic partnerships, increasing client acquisition, and enhancing revenue generation.
• This role involves developing and implementing business strategies, managing key accounts, and ensuring the organization remains competitive in the healthcare insurance industry.

Key Responsibilities
Strategic Planning & Business Growth:

• Develop and execute business development strategies to achieve revenue and growth targets.
• Identify new market opportunities, products, and services to expand the HMO’s market share.
• Analyze industry trends, competitor activities, and market conditions to shape business strategy.
• Establish partnerships with hospitals, clinics, corporate organizations, and other stakeholders.

Client Acquisition & Relationship Management:

• Lead the acquisition of new corporate and individual clients for the HMO.
• Maintain strong relationships with existing clients to ensure retention and satisfaction.
• Negotiate and close contracts, agreements, and partnerships to enhance business opportunities.
• Conduct presentations, meetings, and pitches to potential clients and partners.

Product Development & Innovation:

• Collaborate with internal teams to develop innovative healthcare packages tailored to different market segments.
• Monitor customer feedback and adjust service offerings to enhance customer experience.
• Work with the marketing team to develop promotional strategies for new and existing products.

Revenue Generation & Financial Management:

• Drive revenue growth by increasing membership enrollment and premium collections.
• Develop pricing models and proposals to attract and retain clients.
• Monitor financial performance and ensure business growth aligns with organizational goals.

Team Leadership & Collaboration:

• Lead and mentor the business development team to ensure high performance and target achievement.
• Collaborate with other departments such as marketing, operations, and customer service to drive business growth.
• Provide regular reports and updates to senior management on business development activities.

Key Performance Indicators (KPIs)

• Growth in client acquisition and membership enrollment.
• Revenue increase from new and existing accounts.
• Client retention and satisfaction rates.
• Number of strategic partnerships secured.
• Successful execution of business development initiatives.

Key Qualifications & Skills

• Post Graduate degree in Business Administration, Marketing, Economics, or a related field.
• Minimum of 7-10 years of experience in business development, sales, or marketing in the HMO or healthcare insurance industry.
• Strong understanding of health insurance, managed care, and regulatory requirements.
• Proven track record of developing and executing successful business strategies.
• Excellent negotiation, communication, and presentation skills.
• Ability to build and maintain strong relationships with clients and stakeholders.
• Strong leadership, team management, and problem-solving skills.