Head, Human Resources at The People Practice

Our client, a network of Faith based initiatives in Nigeria, looking for a Head, Human Resources who will provide strategic leadership in the area of people management and organisational development in order to optimise organizational performance, fulfilling the mission, vision, core values and contribute to the actualisation of the organisation’s mandate.

Responsibilities

Strategy Leadership

• Partner with Leadership in developing, reviewing and spearheading the implementation of a HR strategy that supports the organisation’s priorities and is aligned to its strategic framework.
• Spearhead the monitoring and reporting of HR metrics related to talent acquisition, retention, performance management, employee engagement and organizational leadership.
• Play a major and influential role in organizational re-design, change management, promoting accountability, learning and innovation within the organization.
• Provide advisory services to the leadership and senior management team in the areas of HR leadership and organizational development to create an enabling environment and optimize organizational performance.

Organization Development and Change Management

• Drive the culture initiatives across the organisation.
• Ensure that all roles are well defined and collaborate with departmental heads to ensure that all job descriptions are up to date.
• Manage organizational development (OD) strategies and processes for departments including performance management, talent development, Learning and Development.
• Ensure the organisation is positioned for transitional changes, succession planning.

Performance Management

• Develop and oversee an effective performance management system that promotes high performance.
• Coordinate with Departmental Heads in ensuring that staff appreciate the link between performance and reward.
• Lead and actualise the performance management strategy.

Talent Management & Succession Planning

• Provide professional expertise and support in the design, development and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal pool of talent.
• Research and assist in the development of Learning & Development programs that focus on enabling the workforce to achieve the organisation’s priority-based strategy.
• Collaborate in developing, initiating and maintaining effective programs for workforce retention, promotion and succession planning.
• Oversee the entire process of workforce planning, outlining the career and succession planning process for key talents and positions in the organisation.
• Advise and support Leadership and Departmental Heads on staff turnover and propose measures for talent retention using analytics.

Employee Relations

• Supporting and advice Leadership on the opportunities for improvement of employee relations.
• Enhance two-way communication within the business units by ensuring employees and other stakeholders are informed of what is happening, why it is happening and how it affects them.
• Implement the disciplinary and grievance handling policies and procedures taking into account application of law, organization values, operational policies and procedures.
• To liaise with Legal Team and Advisors on all legal issues relating to staff and ensure timely closure of the same.
• In liaison with the Heads of Department and or other concerned Departments, line management and staff, investigate or coordinate the investigation of staff cases relating to disciplinary and grievance matters and ensure their conclusion and or determination.
• Oversee the staff wellness programs and medical scheme.
• Develop and manage employee engagement initiatives.

Business Partnering

• Support and advice on people challenge and issues facing the departments.
• Creating an impactful customer experience to internal clients requiring Human Resources services.
• Participate in employee related initiatives to ensure the organization embraces and adheres to the company’s defined culture and values within the office.
• Support the business to understand its people.

Qualifications

• Minimum of a Bachelor’s degree or MS/MA degree in Human Resources, Business Administration, Social Sciences or related field from a recognised university.
• Minimum of 8-15 years of professional experience in varied sectors.
• Minimum of 4-5 years’ experience in a Senior Human Resources Management position.
• Certified member of Chartered Institute of Personnel Management or related body is a plus.
• Comprehensive understanding of core human resources processes and systems (recruitment, organisation change, workforce planning, Total Rewards, HRIS, HR Analytics, Job Evaluation systems and Performance management) and best practice standards for each.

Must have skills

• Self-starter and committed to quality and excellence.
• Flexible with the ability to balance priorities and cope with a demanding workload keeping the organization’s interest in mind.
• A curious mind and love to analyse things with the aim of solving them.
• Innovative, someone who thinks outside the box and see the bigger picture.
• Strong communication
• Implementation of employee engagement strategies that have successfully delivered improved individual employee and organisational performance.
• Ability to create effective working partnerships with key stakeholders and to use these to create and implement people and organisation related business plans that support the achievement of business goals and objectives.
• Experience in a challenging, changing and complex organization with a special focus on improving the life of people.