Head, Human Capital Management at OptiHuman Consulting Limited

Our client is a foremost Travel Management Company operating across the country, with a reputation for delivering excellent customer service to travel agents, corporate and individual clients.

As the Head, Human Capital, the successful candidate will be responsible for overseeing all aspects of Human Capital practice and processes, and ensuring the proper implementation of the company’s strategy and objectives. You are also responsible for promoting corporate values and culture, and enabling success through job design, recruitment, performance management, training and development, employee relations and talent management.

Specific Responsibilities

• Design, direct, and manage company-wide processes of organizational development that addresses issues such as personnel forecasting, workforce development, employee retention, organizational design, welfare and compensation and benefits
• Establish and implement standard recruiting and hiring practice; ensure the recruitment of superior workforce across the Group within a specified time frame
• Review and lead the implementation of Performance Management System by carrying out periodic performance appraisals and employee development programs; give recommendations as required
• Establish an employee training system/program that addresses the training needs of all staff; conduct orientations, facilitate in house and external trainings as at when required to improve employee productivity
• Develop and review policies that will promote best practices, positive behaviour among employees and enhance employee’s productivity
• Monitor and enforce the organization’s culture that supports the attainment of the company’s goals and promotes employee satisfaction; conduct periodic surveys to improve processes and stay up to date with information and best practices in Human Capital Management
• Minimize risk and protect the interest of employees and the company in accordance with the company’s Human Capital Policies and statutory regulations
• Maintain management guidelines by preparing, updating, and recommending human capital policies and procedures; develop and review policies to guide the company’s overall operation activities
• Manage the process of organizational planning that evaluates the company’s structure, job design, and personnel
• Maintain a pay plan by conducting periodic pay surveys; schedule and conduct job evaluations prepare pay budgets; recommend, plan, and implement pay structure revisions; monitor all pay practices for effectiveness and affordability
• Maintain historical human capital records by designing a filing and retrieval system, keeping past and current records
• Develop and monitor annual budgets with respect to training programs, employee welfare, benefit administration, employee recognition and reward, and company’s philanthropic giving in line with the company’s financials
• Promote effective communication amongst employees and within the Group

Requirements

• Minimum of a First Degree in Business Administration or related field, a Master’s Degree is an advantage
• Minimum of 10 years relevant experience working in generalist HR environment
• Professional certifications/memberships are an added advantage (ACIPM, SPHRI, CIPD etc.)
• Ability to maintain and handle sensitive and confidential information
• Track record of handling restructuring, change management and organizational design
• Experience within the aviation, travel or hospitality sector is an added advantage
• Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development
• Excellent employee relations and performance management knowledge
• Skillful in the use of HRIS and data analytics tools
• Excellent Manpower planning strategies
• A transformative leader with cognate experience in talent management
• Good knowledge of facilitating training and designing learning and development programs
• Knowledge of data analysis and reporting
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal skills
• Diligent and firm with high ethical standards.

Compensation and Benefit: Attractive

Only qualified applicant will be contacted.