Head, Government Collections at Wema Bank Plc

About the job

• Drive Digital and Partnership business of the Bank across verticals leveraging various e-payments and collections platforms i.e., payment and collection solutions, Mobile and Web acquisition options, POS, QR, Virtual Accounts and USSD
• Provide Market intelligent information to over 120 branch networks to drive customer acquisition for collections.
• Identify customers payments and collections and proffer solutions (API implementation/customize solution)
• Oversee Implementation of e-payment and collection solution across government businesses (Education, Health, e-Government, and private MDAs).
• Develop new Digital products to drive businesses/enhance customer service experience of the bank.
• Strategic initiation and development of B2G and C2G digital products to unlock opportunities for the Bank to drive customer acquisition.
• Manage partnerships with 3rd party solution providers (FinTech’s), customers and regulatory authorities.
• Drive Card Present & Non-Present transactions through Digital Transformation for the Bank
• Ensure Bank's Web Acquiring, e-Commerce, and Agency Banking business across over 120 branches to drive billion naira in collections.
• Participate to execute the Banks' digital products to execute government collections initiative collection platform, Virtual Account, ALAT deals and rewards and strengthen the Alat by Wema.
• Run agile and deploy the right tools to meet customer acquisition.
• Strategic formulation of initiatives to drive partnerships of G2B and G2C customer acquisition using collection and payment platforms.
• Work closely with key stakeholders to drive partnership business across all levels of government.