Graduate Trainee – Business Sales & Account Management at Shanono Bank

Role Objective

• At Shanono Bank, we are building the future of Nigerian commerce. As we evolve into a premier Market Aggregator, we are looking for hungry, ambitious, and tech-savvy recent graduates to join our Business Sales Trainee Program across the country.
• This immersive 12-month program is designed to transform you into a top-tier Fintech Sales Professional. You will learn the fundamentals of B2B sales, corporate account acquisition, and long-term relationship management while working directly alongside our Regional Sales Managers on the front lines.

Key Responsibilities

New Business Development & Account Signups

• Assist in identifying and prospecting potential clients, ranging from local SMEs to large retail merchants and corporate institutions.
• Conduct localized market research to build a robust pipeline of qualified leads for new business account openings.
• Execute field sales strategies to meet daily and weekly targets for client acquisition and digital onboarding.

Client Onboarding & Relationship Management

• Shadow senior managers during client pitches, contract negotiations, and the account opening process.
• Act as a reliable point of contact for newly onboarded clients, ensuring they seamlessly integrate our payment solutions and banking services into their daily operations.
• Conduct regular "health checks" with your assigned merchant portfolio to ensure high satisfaction, prevent churn, and drive transaction volumes.

Product Mastery & Sales Strategy

• Participate in intensive weekly training sessions to master Shanono Bank’s suite of financial products, including digital payment gateways, credit facilities, and high-yield investment options.
• Learn how to leverage macroeconomic trends (e.g., the 2026 Tax Reforms and CBN rate cuts) during sales pitches to position Shanono Bank as the smartest financial partner for growing businesses.

Portfolio Growth & Reporting

• Track daily sales activities, customer feedback, and account activation metrics using our internal CRM tools.
• Identify cross-selling opportunities within your existing client base to increase their overall engagement with the bank.
• Prepare weekly performance reports to present to regional leadership.

Who We Are Looking For

• Education: A recent university graduate (BSc/BA) in Business Administration, Economics, Marketing, or a related field.
• NYSC: Must have completed the mandatory National Youth Service Corps (NYSC) program.
• Experience: 0–2 years of experience. A background in customer service, retail sales, or campus ambassadorship is a massive plus.
• Skills: Exceptional verbal and written communication skills. Fluent in English and at least one local language relevant to your location.
• Attitude: High energy, coachable, resilient, and ready to hustle in a fast-paced fintech environment. You must be comfortable with field-based work and face-to-face client meetings.