Latest Jobs at Shanono Bank

Role Objective

• At Shanono Bank, we are building the future of Nigerian commerce. As we evolve into a premier Market Aggregator, we are looking for hungry, ambitious, and tech-savvy recent graduates to join our Business Sales Trainee Program across the country.
• This immersive 12-month program is designed to transform you into a top-tier Fintech Sales Professional. You will learn the fundamentals of B2B sales, corporate account acquisition, and long-term relationship management while working directly alongside our Regional Sales Managers on the front lines.

Key Responsibilities

New Business Development & Account Signups

• Assist in identifying and prospecting potential clients, ranging from local SMEs to large retail merchants and corporate institutions.
• Conduct localized market research to build a robust pipeline of qualified leads for new business account openings.
• Execute field sales strategies to meet daily and weekly targets for client acquisition and digital onboarding.

Client Onboarding & Relationship Management

• Shadow senior managers during client pitches, contract negotiations, and the account opening process.
• Act as a reliable point of contact for newly onboarded clients, ensuring they seamlessly integrate our payment solutions and banking services into their daily operations.
• Conduct regular "health checks" with your assigned merchant portfolio to ensure high satisfaction, prevent churn, and drive transaction volumes.

Product Mastery & Sales Strategy

• Participate in intensive weekly training sessions to master Shanono Bank’s suite of financial products, including digital payment gateways, credit facilities, and high-yield investment options.
• Learn how to leverage macroeconomic trends (e.g., the 2026 Tax Reforms and CBN rate cuts) during sales pitches to position Shanono Bank as the smartest financial partner for growing businesses.

Portfolio Growth & Reporting

• Track daily sales activities, customer feedback, and account activation metrics using our internal CRM tools.
• Identify cross-selling opportunities within your existing client base to increase their overall engagement with the bank.
• Prepare weekly performance reports to present to regional leadership.

Who We Are Looking For

• Education: A recent university graduate (BSc/BA) in Business Administration, Economics, Marketing, or a related field.
• NYSC: Must have completed the mandatory National Youth Service Corps (NYSC) program.
• Experience: 0–2 years of experience. A background in customer service, retail sales, or campus ambassadorship is a massive plus.
• Skills: Exceptional verbal and written communication skills. Fluent in English and at least one local language relevant to your location.
• Attitude: High energy, coachable, resilient, and ready to hustle in a fast-paced fintech environment. You must be comfortable with field-based work and face-to-face client meetings.

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Role Objective

• As Shanono Bank evolves into a premier market aggregator, the Merchant Account Manager will be the primary driver for expanding our Payment gateway and Terminal payments ecosystems. You will be responsible for aggressive new merchant acquisition while nurturing and scaling our existing high-value customer base. Your goal is to integrate merchants into our digital payment rails, and referrals to a partner IMTO for cross border payments.

Key Responsibilities

New Business Development (Sales)

• Identify and onboard high-potential merchants, including retail chains and distributors
• Pitch Shanono Bank’s "Market Aggregator" model, highlighting our unified digital infrastructure for payments and reconciliation.
• Execute field sales strategies to meet a monthly target of 1,000+ new account openings within the region.
• Market our Fixed Investment products (currently 32.5% of liabilities) to merchant partners looking for high-yield returns.

Portfolio Management & Retention

• Serve as the dedicated point of contact for existing merchants, ensuring 99.9% service uptime and satisfaction.
• Drive the adoption of Buy Now, Pay Later (BNPL) and credit facilities among merchant customers to boost their purchasing power.
• Conduct regular "health checks" on merchant accounts to prevent churn and identify cross-selling opportunities for new features.

Ecosystem Aggregation

• Collaborate with the ANP (Agency Network Platform) team to ensure merchants are effectively linked to our 10,000+ agent network for cash-in/cash-out services.
• Train merchants on using real-time dashboards for automated reconciliation and revenue analytics. +1
• Facilitate the integration of merchant storefronts into the Shanono E-Commerce Marketplace. +1

Requirements

• Experience: 3–5 years in Fintech sales, Banking, or FMCG distribution management.
• Market Knowledge: Deep understanding of the Nigerian retail landscape and the 2026 Nigerian Tax Reforms.
• Tech Savvy: Ability to demonstrate mobile-first platforms and API-integrated solutions to non-technical stakeholders. +1
• Communication: Fluent in English and at least one local language relevant to the assigned region (Hausa, Yoruba, or Igbo).
• Analytical Skills: Ability to interpret transaction volume data and market trends to provide strategic advice to merchants. +1