Graduate Front Desk Officer at Bradfield Consulting

Location: Ikeja, Lagos

Job Responsibilities

• Ensure that clients and guests visiting the firm are welcomed warmly upon arrival at the Firm’s reception;
• Offer as appropriate tea/coffee and/or other refreshments to clients or guests as they wait (where necessary);
• To ensure that all reading material located at the reception areup to date and in good condition;
• Manage all front office equipment and ensure that damages are reported promptly to the Firm as appropriate;
• Ensure that the reception area is kept neat and tidy at all times.
• Demonstrate excellent phone etiquette by making phone calls and/or responding to all callers in a friendly, professional and courteous manner;
• Route callers appropriately to members of the organisation
• Take accurate phone messages and inform the necessary parties appropriately.
• Use available resources to obtain contact details of third parties as at when required by the Firm.
• Mail dispatch and sorting:
• To attend to any external dispatch/courier officers and ensure all confidential documents delivered are forwarded to recipients promptly;
• Perform the sorting and appropriate distribution of all mail to all staff;
• Provide a daily report on incoming mail and other correspondence to the organisation
• Maintain an accurate and up to date address book of the Firm’s clients and other contacts;
• Use available resources to obtain contact details of third parties as and when required by the Firm

Education & Experience Requirements

• B.Sc in relevant field
• 0 - 1 year.