Business Manager - Warehousing & Logistics at Renda Limited

About the Role

• The Business Manager for wLaaS is a pivotal leadership role responsible for rebuilding and scaling our Warehousing & Logistics as a Service business line.
• This individual will own the full commercial and operational mandate — from strategy to execution — leading a cross-functional team and driving sustainable revenue growth across warehousing, fulfilment, and last-mile delivery services.
• We are looking for a commercially sharp, operationally grounded leader who thrives in fast-paced, high-growth environments and has a demonstrated track record of building businesses within logistics, e-commerce, supply chain, or adjacent sectors.

Key Responsibilities
Team Leadership & Organisational Rebuilding:

• Lead, manage, and grow the wLaaS team, establishing a high-performance culture aligned to business objectives.
• Recruit and onboard key commercial talent, including a Commercial Leader, to drive sales and market expansion.
• Set clear performance expectations, KPIs, and development plans for direct reports.

Go-to-Market Execution:

• Develop and execute a robust sales and demand-generation strategy to grow the customer base.
• Identify and pursue new market opportunities across warehousing, fulfilment, and last-mile delivery.
• Champion the wLaaS brand in the market, building awareness and positioning us as the partner of choice.

Revenue Growth & P&L Management:

• Own the wLaaS P&L — driving revenue, managing costs, and ensuring profitability at every stage of scaling.
• Develop pricing strategies, commercial models, and financial forecasts in collaboration with finance leadership.
• Monitor financial performance, implement corrective measures where needed, and report to executive leadership.

Strategic Partnerships & Client Acquisition:

• Identify, negotiate, and close strategic partnerships that expand service reach and competitive advantage.
• Build and maintain strong relationships with key clients, partners, and industry stakeholders.
• Lead proposals, RFP responses, and contract negotiations for major accounts.

Operational Efficiency:

• Ensure seamless alignment between warehousing, fulfilment, and last-mile operations with commercial commitments.
• Define operational SLAs, service quality standards, and delivery metrics across the business line.
• Collaborate with operations teams to resolve bottlenecks, reduce costs, and improve service reliability.

Technology & Process Optimisation:

• Oversee the adoption of technology solutions (WMS, TMS, tracking platforms) that enhance operational capability.
• Drive continuous process improvement across order management, inventory control, and last-mile execution.
• Work with technology and product teams to define tools and systems that support scalable growth.

Qualification and Experience
Essential:

• Candidates should possess a Bachelor's Degree with 7+ years of progressive experience in logistics, supply chain, e-commerce, or a closely related industry.
• Proven track record in a senior commercial or general management role with full P&L ownership.
• Demonstrated success in building and scaling teams and business units from the ground up.
• Deep understanding of last-mile logistics, warehousing operations, and fulfilment models.
• Strong network of industry relationships with potential clients, partners, and talent.
• Experience leading client acquisition, contract negotiation, and key account management.

Preferred:

• Experience working within high-growth or turnaround business environments.
• Familiarity with logistics technology platforms (WMS, TMS, route optimisation tools).
• Exposure to the Nigerian or West African logistics and e-commerce market.
• MBA or equivalent postgraduate qualification is an advantage.

Core Competencies:

• Commercial Acumen & Revenue Focus
• Strategic Thinking & Execution
• Leadership & Team Development
• Data-Driven Decision Making
• Operational Excellence
• Adaptability & Resilience
• Stakeholder & Client Management • Communication & Influence