Global Humanitarian Manager - West & Central Africa at Christian Aid

Type of Contract: Permanent
Department: International
Reports to (Job Title): Head of Humanitarian Response
Contracted Hours: 35
Salary Band: B Low
Competency Level: 3

About the Role

• The Global Humanitarian Manager will play the lead role setting up and managing new and managing existing Christian Aid emergency responses in various parts of the globe but with a focus on an agreed set of countries in West and Central Africa.
• The post holder will work with Country Teams and partners to develop humanitarian programmes ensuring appropriate funding is in place and that Core Humanitarian Standards for quality and accountability are met.
• The role is part of the Humanitarian Division in Christian Aid but works alongside colleagues across the International department. They work closely with senior staff in-country programmes. 
• The Global Humanitarian Manager will play the lead role in specific responses at the direction of the Head of Humanitarian response. 
• In addition, they will provide management and other technical support to existing emergency responses and keep a watching brief on potential future emergencies. 
• The work can be high pressured and high profile both internally and externally during major emergency responses. When it is feasible, the post holder needs to be willing and able to travel at short notice for up to 3 months per year, usually assignments are for between 2 and six weeks.
• External: Works with key humanitarian actors and donors including the DEC, ECHO, UN, FCDO, Irish Aid and ACT agencies for funding and coordination purposes. 
• Represents Christian Aid at relevant fora including UN Clusters at a country/emergency response level and may need to do so at a global level. 
• Will need to build excellent relationships with the government, I/NNGOs, the UN and other humanitarian entities at a country level and build excellent relationships with ACT members.
• Internal: Works with Country Teams and staff across the international department.    
• Works closely with fundraising and media teams. 
• Works closely with relevant staff in CSD ensuring CA systems are adhered to and working.
• Reports to the Head of Global Humanitarian Response, no line management responsibility is associate to this position now, it could change depending on emergency response.

Role purpose

• The Global Humanitarian Manager will play the lead role setting up and managing new and managing existing Christian Aid emergency responses in various parts of the globe but with a focus on West and Central countries.
• The post holder will work with the Country Teams and partners to develop humanitarian programmes ensuring appropriate funding is in place and that Core Humanitarian Standards for quality and accountability are met.

Key Outcomes:

• New and existing humanitarian and emergency response programmes are well managed and coordinated internally and externally.
• Staff are well managed and performing to a high standard, meeting their objectives with activities integrated with the country teams.
• Active engagement in Country leadership teams ensuring CA’s humanitarian mandate is integrated within the wider country strategies in line with “Standing Together”.
• That response strategies and plans are in place, funding secured for humanitarian work with budget planning, monitoring and reporting in place ensuring the effective use of these funds
• Humanitarian programmes are implemented in a timely and accountable manner meeting the Core Humanitarian Standards (CHS), safeguarding, inclusion and other minimum standards.    
• Emergency Preparedness, Disaster Risk Reduction (DRR) and resilience work is incorporated linking our humanitarian, emergency and development work
• Active engagement in humanitarian programme policy advocacy work at a national and international level feeding into the broader Christian Aid advocacy agenda around ongoing and crisis specific issues
• That our key priority agendas of localisation, survivor-led response, putting affected populations at the centre, inclusion and cash transfer programming are central to our humanitarian work
• Technical expertise from within and outside CA is engaged ensuring high quality programming.
• Our humanitarian programming is well coordinated within the relevant national and regional mechanisms, UNOCHA, clusters etc and well recognised within donor and civil society circles..

About You

• Makes decisions to ensure the response to emergency and associated programmes are led and managed effectively.
• Decisions are made to manage a team from recruitment to managing or matrix managing staff so that they can effectively implement humanitarian or risk reduction programmes.
• They will often be working in isolation and will need to make decisions without reference to others which may have a significant impact on Christian Aids humanitarian work in the region.
• They will need to make recommendations to partners and command their respect.
• They represent Christian Aid in national and international humanitarian fora and will need to make decisions accordingly.
• Some problems or issues encountered in work are likely to be complex. Looks beyond and challenges data/information to generate recommendations/outcomes that re not readily apparent from the data/information alone; seek for and initiates new and diverse sources of information to test solutions and direction. Detailed risk assessment may be required.
• The post holder is directly responsible for supporting the professional development of staff working on emergency response.
• They need to provide specialist skills and understanding as well as being able to encourage excellent performance in areas where they do not have specific skills. 
• During times of rapid scale-up they need to be supporting all staff, both existing and newly recruited to meet the high standards expected of them and how to uphold Christian Aid's staff code of conduct.

Essential

• University Graduate or equivalent qualification.
• Significant knowledge of humanitarian issues and best practices in humanitarian action.
• Strong personal commitment to Christian Aid’s agenda of putting affected populations at the centre of their own response and recovery and empowering local organisations to take a stronger role.
• Experience leading both rapid response and chronic emergencies or managing programmes to build resilient communities.
• Excellent understanding of the CHS, SPHERE and other humanitarian standards.
• Professional fluency in written and spoken English and French.
• A proven ability to equip and encourage staff to take responsibility and promote an empowered working.
• Proven ability to contribute to and work successfully as part of management and cross-organisational teams with excellent time management and the ability to work with challenging deadlines and to multi-task.
• Self-motivated, with personal resilience and the ability to sustain performance.
• High level of written and oral communication skills.
• Proven ability to develop and maintain successful working relationships with a range of colleagues and contacts at senior and more junior levels.
• Experience in emergency programme cycle management from needs assessment, through funding applications, management, review and evaluation.

Desirable:

• Competent facilitator of learning and change processes.
• Management qualification.
• Experience of working with an NGO that works through local partners
• Specific knowledge of at least one of the key humanitarian cluster areas.
• Proven ability to negotiate with, influence and persuade others.

Benefits

• Salary: N21,546,060 Annually.
• You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work / life balance.”

Salary & Currency:

• The Salary and Currency for this role will be aligned to Band B Low of the Country PayScale where the role will be based and will be offered as appropriate based on the range shown above.