General Manager at TruPurpose Job Shop Limited

Job Responsibilities

• Hire, train, supervise, direct, & evaluate staff
• Keep the management promptly & fully informed of all issues (i.e. problems, unusual matters of significance & positive events)
• Communicate effectively & provide clear direction to the staff. Assign & instruct lounge staff in details of work
• Supervise kitchen staff & oversee kitchen activities as directed
• Ensure the effective & productive collaboration of lounge & kitchen staff & activities
• Create effective schedules & quickly resolving conflicts. Ensure the smooth running of the business
• Demonstrate positive leadership characteristics, & inspire team members to meet & exceed set standards
• Observe staff & business performance & recommend improvements where necessary
• Communicate with guests & employees. Listen to & understand requests, respond with appropriate actions & provide accurate information
• Make decisions & take actions based on previous experience & good judgment, sometimes revising procedures to accommodate unusual situations
• Develop & implement basic operating standards for the lounge service in compliance with standard procedures & policies
• Maximize the lounge’s profitability, implement effective controls of beverage & labor costs, & monitor the lounge’s budget to ensure efficient operations
• Ensure stock levels are maintained & updated by calculating inventory, ordering, retrieving & stocking product. Evaluate cost effectiveness of all aspects of operation

Job Requirements

• HND / Bachelor’s Degree / Master's Degree
• Below 35 years old
• A minimum of 3 years relevant experience as a Lounge/Bar Manager/Supervisor, or a similar job role in the hospitality industry
• Leadership & time management skills
• Good problem-solving & customer service skills
• Attention to detail
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities
• Inventory & stock management skills.
• Female/Male.