Front Desk Officer at Coronation Insurance Plc

Key Duties and Responsibilities

• Attend to visitors and clients in a courteous and professional manner.
• Receive incoming calls and direct them to the appropriate parties.
• Maintain a professional and friendly office environment, ensuring that visitors and employees receive excellent service.
• Maintain a clean and organized front desk area, adhering to company standards.
• Provide information and assistance to clients, visitors, and employees, responding to their queries and resolving issues.
• Maintain a high level of customer service, ensuring that all interactions are professional, friendly, and courteous.
• Receive and direct visitors, clients, and employees to the relevant personnel or departments.
• Maintain confidentiality & handle sensitive information appropriately.

Key Requirements
Education and Work Experience:

• A minimum of a Bachelor's degree in Business Administration or related field.
• Minimum of four to six years’ experience in office administration or related field.

Skills and Competencies:

• Excellent communication, multitasking, and organizational skills.
• Proficient in the use of computer applications such as Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• High level of attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information.

Our Benefits

• To help you stay energized, engaged, and inspired, we offer a wide range of employee benefits including a competitive compensation package, a robust rewards package, retirement benefits and tools designed to help you build a sound financial future.
• We also provide an environment that fosters the actualization of goals, and career fulfillment for our people while providing transformational solutions for Africa’s challenges.

Flexible Working Arrangement:

• Coronation’s current flexible working arrangement is designed to enable in-person connections and collaboration that is core to our culture such that it provides employees the flexibility of working from both the office (on-premises) and remotely.