Front Desk Executive / Receptionist at Smash Technology

The Front Desk Executive / Receptionist serves as the first point of contact for visitors, clients, and staff. The role is responsible for delivering exceptional customer service, managing all front desk activities, and supporting administrative tasks to ensure smooth office operations.

Key Responsibilities:

• Greet and welcome guests in a professional and friendly manner
• Manage the front desk by receiving incoming calls, emails, and messages, and directing them appropriately
• Maintain a tidy and presentable reception area with all necessary materials (brochures, forms, stationery)
• Register and log all visitors, issuing visitor tags and ensuring compliance with security procedures
• Handle incoming and outgoing correspondence (emails, parcels, letters)
• Maintain appointment calendars and meeting room schedules
• Assist with basic clerical duties including data entry, 
• Coordinate internal communication across departments where necessary
• Ensure office rules, guest policies, and visitor protocols are followed.

Requirements & Qualifications:

• Minimum of Bachelor’s Degree in Business Administration, Secretarial Studies, or related field
• Proven experience (minimum 3–6 years) in a similar role preferred
• Excellent communication and interpersonal skills
• Strong customer service orientation and friendly demeanor
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask, stay organized, and maintain professionalism under pressure
• Good dress sense and a confident, welcoming presence