Fraud Investigator at M-KOPA

The purpose of this role is to ensure thorough diligence and investigation of potential fraud incidents, while supporting timely disciplinary or legal actions in coordination with the fraud team, legal department, and law enforcement. You’ll play a key role in protecting the business from fraud-related risks through careful investigation, fieldwork, and proactive strategies.

In this position, you’ll be responsible for carrying out both field and desktop investigations into suspected cases of fraud, especially related to customer accounts and sales activities. You’ll lead the process of gathering case evidence, conducting due diligence, and reporting your findings in a clear and timely manner. Your insights will also help develop better fraud prevention strategies in the field, as you continuously scan for emerging patterns and risks.

To succeed in this role, you’ll need a solid background in fraud detection or investigation, with experience in both fieldwork and data-driven analysis. A certification such as CFE (Certified Fraud Examiner) would be an added advantage. You should be comfortable working independently, especially on extended field assignments, and confident engaging with various stakeholders, including customers, law enforcement, and internal teams.