Food and Beverage Manager at Universal Human Resource Consult

About The Role

• The Food and Beverage Manager is responsible for overseeing all aspects of the food and beverage operations within the establishment.
• This role ensures the highest quality of customer service, operational efficiency, profitability, compliance with health and safety regulations, and adherence to brand standards.
• The manager provides leadership to the team, fosters innovation, and drives revenue through excellent service delivery.

Key Responsibilities

• Plan, organize, and manage all food and beverage operations to deliver outstanding customer experiences.
• Ensure compliance with health, hygiene, and safety regulations.
• Maintain high standards of food quality, presentation, and service.
• Oversee inventory management, procurement, and client relationships.Track revenue, expenses, and profitability, implementing corrective measures where necessary.
• Ensure exceptional guest service and promptly resolve customer complaints or concerns.Monitor customer satisfaction and implement strategies to improve the overall guest experience.
• Collaborate with the marketing team to promote food and beverage offerings and events.
• Identify and implement new trends, menu innovations, and service improvements.
• Work with chefs, mixologists, and suppliers to enhance offerings.
• Support promotional campaigns and special events to drive sales and brand visibility.

Requirements

• Bachelor’s Degree in Hospitality Management, Business Administration, or related field
• Minimum of 2 years of experience in food and beverage management
• In-depth knowledge of food and beverage operations, cost control, and financial management.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in hospitality management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays.