eRecruiter Nigeria has deep knowledge of Human resources and recruitment. Our business is in Talent acquisition, recruitment, outsourcing and everything that revolves around Talent. From acquisition to testing return on investment (ROI) on talent and everything in between. Our goal is to re-define the Nigerian recruitment industry.
In the last two years ...
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Assist in implementing the Bank’s electronic banking strategies aimed towards increasing channel usage & fee income.
Develop innovative electronic services to fit all clients segment and involve in user testing of new projects and ongoing E-channels initiatives, participate in UAT (User Acceptance Testing).
Develop and coordinate transitioning of bank loan application process from manual to digital
Assist in Boosting customer reach through upturning the different E-channels penetration and adoption rate.
Management of the bank’s ATMs, monitor usage/performance
Perform Weekly, Monthly, Quarterly and Annually transactions report to track the E-channels utilization status.
Ensure the Cleanliness and the ideal presentation of the bank's E-channels (ATM’s, Web Applications, SMS Banking, and Mobile Banking & Internet Banking) in the Market through instant reporting systems.
Coordinate all the E Channels marketing materials
Assist in Performing marketing campaigns to increase the E channels adoption rate
Manage all operations and risks associated with E-channels including resolution of issues, fraud mitigation, customer security, monitoring and management of stakeholders.
Overall understanding and custodianship of the bank’s Payments operations/functions of the Card and USSD payment systems.
Provide 1st level Functional Support on all banking Electronic Channels and software (E-Banking & Card) and ensure system availability and performance.
Analyze reported incidents issues & ensure that support is provided in line with the Service Level Agreements with vendors and all issued raised are resolved.
Requirements
Minimum of 3 years’ experience in a banking E channel /operations
A relevant degree in Informatics (ICT), commerce or equivalent qualification
Gmail
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