Donors / Members Relation Officer (DMRO) at Bible Society of Nigeria

Key Responsibilities

• Using database on donors/members to delineate them into categories for effective management.
• Ensuring that donors and members are always updated with BSN programmes and developments of the organization.
• Ensuring donors/members receive related pecks as and when due.
• Maintain contacts with donors/members of the BSN on regular basis via monthly goodwill wishes, their birthdays, church anniversary, marriage anniversary, naming ceremonies of their children and soon, provided we are aware based on a deliberate effort to get such information.
• Essentially ensuring that members and donors become ambassadors of the organization through effective relationships.

Requirements

• Minimum of 3 years work experience in Customer relations or similar role
• Minimum of First Degree or HND qualification in the Social Sciences or Humanities. Additional qualification and membership of a professional body will be added advantage.

Personnel Specification(s):

• Excellent team player with the ability to work in a target driven environment.
• Strong command of spoken English and ability to write proposals and letters flawlessly.
• Computer literacy with proficiency in Word, PowerPoint, Excel and sound digital marketing.
• Excellent customer relations skills.
• Ability to relate with Churches of all denominations.