Director of Food & Beverage at Hyatt

About the role

• The Director of Food & Beverage is responsible for overseeing all Food and Beverage operations within the hotel, ensuring exceptional guest experiences, operational efficiency, and profitability.
• This role provides strategic leadership across restaurants, bars, banquets, room service, and catering operations while maintaining brand standards and driving revenue growth.

Key Responsibilities
Operational Leadership:

• Direct and manage all F&B outlets, including restaurants, bars, banquets, and in-room dining.
• Ensure service excellence aligned with brand standards.
• Monitor daily operations to maintain high quality, hygiene, and guest satisfaction.

Financial Management:

• Develop and manage annual budgets, forecasts, and financial plans.
• Analyze revenue, costs, and profitability; implement cost-control measures.
• Drive revenue through innovative promotions, menu engineering, and upselling strategies.

Guest Experience:

• Ensure consistent delivery of exceptional guest service.
• Handle VIP guests, complaints, and special requests professionally.
• Monitor guest feedback and implement improvements.

Team Leadership & Development:

• Recruit, train, and develop F&B team members.
• Conduct performance evaluations and coaching.
• Foster a positive work environment aligned with company culture.

Menu & Concept Development:

• Collaborate with Executive Chef on menu planning and innovation.
• Ensure menus meet market trends, quality standards, and profitability targets.

Compliance & Safety:

• Ensure adherence to health, safety, and hygiene regulations.
• Maintain compliance with local laws and company policies.

Sales & Marketing Collaboration:

• Work with Sales & Marketing to drive F&B promotions, events, and banquets.
• Develop strategies to increase market share and brand visibility.

Qualifications & Requirements

• Bachelor’s degree in hospitality management, Business Administration, or related field.
• Minimum of 8–10 years’ experience in Food & Beverage operations, with at least 3–5 years in a leadership role.
• Strong financial acumen and operational expertise.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to drive revenue and manage large teams.
•  Candidates must have international experience in Europe or the Middle East.

Remuneration
And we offer a great range of benefits, including:

• Long term career growth opportunities
• A motivated and connected team
• 12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts
• And a company that truly cares.