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  • Posted: Sep 25, 2023
    Deadline: Not specified
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  • At Renmoney, we believe finance should be simple, useful and accessible to everyone. That’s what makes us really passionate about leveraging data driven insights to help us understand you better and build useful financial products for your personal and business needs - like convenient loans to help you do more today, savings to keep you on track for your goals and investments that’ll generate more money for you.
    Read more about this company

     

    Digital User Support Specialist

    Job Description

    • Provide mind-blowing service to our users through excellent interpersonal and communication skills.
    • Support content ideation and creative story telling across traditional and online/social media.
    • Thorough tracking and reporting of user trends to support data-driven decision
    • Manage user support enquiries across chat, emails, tickets, etc.
    • Support revenue growth through relevant product recommendations, cross sell or upsell.

    Requirements

    • Minimum 1 year experience in social media management or user support.
    • Writing and oral communication skills
    • Marketing/contact center/communications experience

    Benefits

    • You’ll receive competitive compensation and work with amazing people. You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Renmoney on renmoney.zohorecruit.com to apply

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