Digital Marketer at E'sorae Luxury

Key Responsibilities

• Respond to customers enquiries and comments on social media channels
• Close Sales With customers on the various channels
• Engage customers with email marketing to showcase products
• Manage customers emails and details
• Convert online customers enquiries into leads through constant follow-up
• Conduct market research and identify target audience, business opportunities.
• Evaluate customer needs and prospects
• Actively seek out new sales opportunities through cold calling networking and social media
• Develop and maintain relationships with identified prospects by introducing and regularly updating the prospects with products and services
• Turn both:-in-person enquiries into leads
• Manage relationships with established clients by providing regular and updated information on products and bonus opportunity, providing during and after sales support
• Keep and regularly update important contacts within client organizations
• Ensure timely and regular quality assurance contacts with relevant client contacts
• Conduct periodic formal and informal service level evaluation
• Manage customer relations proactively in cooperation with relevant units and departments.

Requirements

• Bachelor’s Degree in Marketing, IT or related field.
• A minimum of 2 years experience in a digital marketing or advertising position.
• Ability to take a project, break it down into deliverables and due dates, assign responsibility to team members and follow through till the project is delivered on time
• Proven SEO/SEM experience managing PPC campaigns across Google, Yahoo and Bing. •
• Solid understanding of performance marketing, conversion, and online customer acquisition.
• Proven experience with website analytics tools (e.g. Google Analytics, Net Insight, Omniture, Web Trends, Google AdWords, Keyword Planner, Search Console).
• Working knowledge of HTML, CSS, and JavaScript development and constraints.
• Proficiency in Graphics Designing, MS Excel, PowerPoint, and Word.
• Experience in generating and executing on marketing ideas.
• Understanding of our target audience and how to reach them.