Customer Care Officer at Prixair

Key Responsibilities

• Handle customer inquiries, concerns, and feedback through phone, email, or in-person communication.
• Maintain and improve customer satisfaction levels through effective communication.
• Accurately documenting customer interactions and updating relevant databases.
• Ensuring timely resolution of issues and checking customer satisfaction.

Requirements / Key Skills

• Candidates should possess a Bachelor's Degree / HND or OND qualification.
• Excellent communication skills: Ability to clearly explain information, actively listen to customer concerns, and maintain a professional demeanour
• Problem-solving abilities: Analyzing customer issues, identifying root causes, and finding effective solutions
• Preferably female for gender Balance.