Credit Rehabilitation Officer at Resource Intermediaries Limited

Key responsibilities

• Timeous and adequate actioning of all accounts in terms of the business supports/resolutions strategy.
• Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory and operational compliance matters.
• Adhere to Bank policies and procedures.
• Maintain and enhance customer service.
• Timeously refer all insurance claims, retrenchments, disabilities, deceased, and insolvencies, tracing matters and recommended repossession action to the Team Leader.
• To institute collection/recovery action on all NPL/written off accounts as and when
• required.
• To assist in ensuring that present and future BS&R objectives are achieved by
• maximizing the recovery on written off accounts.
• Timeously engaging with all stakeholders within the Group in order to maximize
• collections/recoveries of delinquent accounts.

Requirements

• B.Sc (Without Third Class or Pass) in any related discipline.
• Maximum age: 27 years.
• Customer service skills.
• Good communication and attention to detail.