Jobs at Resource Intermediaries Limited (RIL)

Key Responsibilities

• Cash Management:Balance cash drawers daily and oversee ATM transactions.
• Sales & Promotion:Recommend and cross-sell bank products and services (e.g., credit cards, savings accounts) to meet targets.

• Transaction Processing:Accurately handle deposits, withdrawals, check cashing, money transfers, and payments.
• Customer Service:Address customer inquiries, resolve issues, and provide information on banking products.
• Risk Management:Adhere to regulatory requirements and security protocols to prevent fraud and minimize losses.

Required Skills and Qualifications

• Education: OND upper credit only.
• Experience: Previous experience in cash handling, retail, or customer service.
• Skills: High attention to detail, strong mathematical aptitude, excellent communication skills, and proficiency with computer systems.
• Age: Maximum of 27 years old.

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Key responsibilities

• Timeous and adequate actioning of all accounts in terms of the business supports/resolutions strategy.
• Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory and operational compliance matters.
• Adhere to Bank policies and procedures.
• Maintain and enhance customer service.
• Timeously refer all insurance claims, retrenchments, disabilities, deceased, and insolvencies, tracing matters and recommended repossession action to the Team Leader.
• To institute collection/recovery action on all NPL/written off accounts as and when
• required.
• To assist in ensuring that present and future BS&R objectives are achieved by
• maximizing the recovery on written off accounts.
• Timeously engaging with all stakeholders within the Group in order to maximize
• collections/recoveries of delinquent accounts.

Requirements

• B.Sc (Without Third Class or Pass) in any related discipline.
• Maximum age: 27 years.
• Customer service skills.
• Good communication and attention to detail.

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Requirements

• B.Sc (Without Third Class or Pass) in any related discipline.
• Maximum age: 27 years.
• Strong communication and customer service skills
• Experience in banking, customer experience, or card services is an advantage
• Ability to resolve customer complaints efficiently
• Good problem-solving and interpersonal skills
• Must be willing to work in Ilupeju.