Consultant - Office Manager at West African Health Organization (WAHO)

Reference Number:  FM / TEND / AMI / 2020 / 02 / bk
Location: Burkina Faso

Job Summary

• WAHO seeks to recruit a qualified and experienced Office Manager for the smooth and efficient coordination of the relevant office tasks.

Duties and Responsibilities

• The Office Manager will play a vital role in the efficient functioning of the Project Unit by organizing office operations and procedures critical to the daily activities of the Strategic Partnership & Resource Mobilization.
• The Office Manager will keep a record of the schedules of all project coordinators, efficiently file documentation, ensure proper communication and correspondence, and retain professional and technical knowledge for the effective functioning of the office.
• In this regard, he/she must be highly accessible and responsive to requests from internal and external parties.

Specifically, the Consultant's tasks and responsibilities will consist of:

• Providing administrative support for the efficient operation of the Strategic Partnership & Resource Mobilization unit;
• Coordinating the activities of the Project Unit Office and delegate tasks and assignments to ensure effective service delivery;
• Providing administrative support for the efficient operation of the Project Unit Office;
• Organizing the office operations and procedures efficiently;
• Liaising with other directorates to ensure the smooth operation of the office;
• Arranging appointments and bookings for project coordinators;
• Managing incoming and outgoing correspondence and all documentation;
• Developing and keeping an effective and efficient electronic and manual filing system;
• Ensuring the security, integrity and confidentiality of information;
• Implementing innovative office management techniques to improve operational efficiency;
• Managing visitor inquiries, complaints and reports;
• Providing general support to visitors;
• Performing other duties as may be assigned by the technical assistance expert

Qualification, Experience and Core Competencies

• Bachelor's Degree or equivalent in Administration or related field, awarded by a recognised institution;
• 6 years of progressive experience in Office Management, Personal Assistant Role or Secretarial;
• Knowledge of relevant computer software and Enterprise Content Management (ECM) filing systems, as well as procedures, guidelines and processes related to the preparation and use of administrative documents and templates.
• Must be proficient in two of the three official ECOWAS languages.

Duration, Duty Station and Nature of Appointment

• This is a WAHO consultant and donor-funded position. The appointment will be for one (1) year subject to initial three (3) months' probation. The contract may be renewed subject to the availability of project funds.
• The incumbent shall enjoy an attractive consolidated remuneration. The Office Manager will be based at WAHO Headquarters in Bobo-Dioulasso, BURKINA FASO, but will travel in the ECO WAS region as required.
• Consultants interested in this advert are invited to express their interest. They should provide information showing that they have the required qualifications and relevant experience to perform the services (Cover Letter indicating the position applied for, detailed Curriculum Vitae - including a description of past similar assignments, and experience - and copies of supporting documents).
• The consultant will be selected in accordance with the procedures for the selection of Individual consultants set out in the ECOWAS Procurement Code.