Conference and Events Coordinator at Hilton Worldwide

A Conference and Events Coordinator is responsible for coordinating set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience while contributing to meeting departmental targets.

What will I be doing?

As a Conference and Events Coordinator, you are responsible for coordinating set-ups and seating as well as managing queries to deliver an excellent Guest and Member experience. A Conference and Events Operations Coordinator will also be required to contribute to reaching departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage Conference and Banquet set-ups
• Ensure guests are billed accurately
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Strive to achieve departmental targets as part of the team
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware