We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
Read more about this company
We are looking for a collections officer to assist with the collection of outstanding overdrafts. The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible. To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.
Responsibilities:
Reviewing the company debtor list
Contacting customers and informing them of their overdue bills
Advising customers on their payment options and suggesting methods of payments
Negotiating suitable payment plans
Maintaining customer payment records
Preparing customer financial statements for banks and the state credit department
Writing final notice warnings to customers when payments are not being made
Instituting legal action when customers fail to pay their debt
Responding to customer queries
Contacting lawyers and insurance agencies to facilitate payments.
Required Skill Set Must Haves
BSC, HND or an ND holder in accounting, business management, or a similar field
Excellent negotiating skills
Good written and verbal communication skills
Familiarity with state debt collection laws
Knowledge of payment plans and accounting procedures
Gmail
Yahoomail