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    • Client Relationship Manager at LawPavilion Business Solutions

    Posted: Dec 5, 2025
    Deadline: Not specified
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  • Client Relationship Manager

    About the Role:

    • We are seeking a seasoned Client Account Manager to oversee and grow relationships with clients across Kano State and the broader Northern Region.
    • This strategic role combines account management, client relationship leadership, and revenue growth.
    • You will serve as the key liaison between the company and our legal and corporate clients, oversee key accounts, and ensure the region meets its revenue targets.
    • The ideal candidate is client-focused, results-driven, and skilled at balancing relationship management with revenue growth.

    Key Responsibilities:

    • Manage a portfolio of high-value client accounts, ensuring consistent engagement, satisfaction, and retention
    • Follow up on client renewals, payments, and subscription cycles to drive revenue growth
    • Serve as the main point of contact for client accounts in your region
    • Provide onboarding, training, and ongoing support to users
    • Identify opportunities to upsell or expand services within existing accounts
    • Work closely with internal teams (sales, support, product) to address client feedback and issues
    • Conduct regular client visits and maintain strong relationships with key stakeholders
    • Track and report on account performance, revenue metrics, and client satisfaction

    Qualifications:

    • At least 3 years of account management experience, preferably in legal tech, SaaS, or related industries
    • Strong interpersonal and communication skills with the ability to build rapport with diverse clients
    • Previous experience in client relationship management, customer success, or B2B account management
    • Familiarity with legal industry practices or SaaS products is a plus
    • Ability to work independently and manage multiple client accounts effectively
    • Excellent presentation, negotiation, and follow-up skills
    • Must be a resident in or have strong familiarity with Kano State and the Northern Region
    • Proficiency with CRM tools and the Microsoft Office suite
    • Strong business acumen and revenue-driven mindset

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: careers@lawpavilion.com

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