Cashier at Greenlife Pharmaceutical Limited

Responsibilities
Receiving Payments:

• Collect payments for consultations, laboratory tests, medications, admissions, surgeries, and other hospital services.
• Accept payments through cash, cards, bank transfers, mobile money, or other approved methods.
• Issue receipts and payment confirmations to patients and their relatives.

Billing and Account Management:

• Prepare and process patient bills accurately.
• Verify charges against services rendered.
• Update patient accounts and payment records in the hospital system.
• Assist patients in understanding their bills and payment obligations.

Insurance and Third-Party Payments:

• Verify insurance information and payment authorizations.
• Process co-payments and deposits required from insured patients.
• Coordinate with insurance companies and other third-party payers when necessary.

Cash Handling and Reconciliation:

• Balance cash drawers at the beginning and end of each shift.
• Reconcile daily collections with receipts and system records.
• Prepare daily financial reports and deposit records.
• Report any discrepancies to supervisors promptly.

Record Keeping:

• Maintain accurate records of all financial transactions.
• File receipts, invoices, and payment documentation properly.
• Ensure confidentiality and security of financial and patient information.

Customer Service:

• Attend to patients and visitors courteously and professionally.
• Respond to inquiries regarding fees, bills, and payment procedures.
• Guide patients through payment processes and hospital billing requirements.

Compliance and Security:

• Follow hospital financial policies and procedures.
• Ensure compliance with accounting standards and healthcare regulations.
• Safeguard cash, receipts, and financial documents.
• Detect and report suspicious or fraudulent transactions.

Administrative Support:

• Assist the finance or accounts department with routine administrative tasks.
• Generate payment reports when required.
• Support audits by providing relevant financial records and documentation.

Key Skills Required:

• Accuracy and attention to detail
• Basic accounting and numeracy skills
• Customer service and communication skills
• Computer proficiency, especially with billing and hospital management systems
• Integrity and confidentiality
• Ability to work under pressure in a healthcare environment