Call Center Representative at La Campagne Tropicana Beach Resort

Key Responsibilities

• Answer customer inquiries via phone, email, and chat in a professional and friendly manner.
• Provide accurate information, resolve issues, and escalate concerns when necessary.
• Maintain customer records by updating and documenting interactions.
• Strive to exceed performance metrics and ensure customer satisfaction.

Requirements

• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment.
• Previous customer service or call center experience is a plus but not required.