Business Operations Officer at The Startup Place Limited

​​​​​​​Required

• Supervise small projects at all levels and set clear objectives
• Develop business plans and proposals
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Develop a marketing communications plan including strategy, goals, budget and tactics
• Collaborate with internal teams (e.g., marketing) and maintain open communication with senior management
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Responsible promoting sales of properties
• Develop and implement an intuitive and efficient marketing strategy to promote the company services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with procurement, maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards
• Resolving issues regarding beach services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the company’s services and amenities.

Qualifications and Skills

• Degree in Business Administration, Public Relations, Hospitality Management or relevant field
• A minimum of 3 years’ experience in hospitality management or a similar role.
• Excellent organizational and leadership skills
• Fluency in English; knowledge of other languages is a plus
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes and strategy development
• Excellent knowledge of MS Office, databases and information systems
• Good understanding of research methods and data analysis techniques