Business Manager – Orthodontic Dental Enterprise (ODE) at Smile 360 Dental Specialists

Role Purpose

• As we enter a critical growth and consolidation phase, we are seeking a commercially astute, execution-driven Business Manager to take full ownership of the business and drive sustainable profitability.
• The Business Manager is to oversee the operations and strategic growth of the company, with end-to-end accountability for strategy execution, revenue growth, cost control, people leadership, and governance.
• The ideal candidate should have a strong background in business management, sales, and marketing within the Healthcare Industry.
• This individual will be responsible for driving business expansion, fostering client relationships, and optimising operational efficiencies to ensure the company's continued success.

Key Responsibilties
Business & Commercial Leadership:

• Own ODE’s P&L, revenue growth, margins, and cost discipline
• Develop and execute annual business plans and budgets
• Identify new revenue streams and strategic partnerships

Sales & Market Expansion:

• Lead sales strategy, pipeline development, and forecasting
• Collaborate with cross-functional teams to streamline processes, improve customer service, and enhance product offerings.
• Strengthen ODE’s market presence across the dental ecosystem in multiple locations.

Operations & Supply Chain Oversight:

• Oversee procurement, inventory, logistics, and vendor management
• Improve stock optimisation, turnaround times, and cost efficiency.

Financial Control & Governance:

• Enforce strong financial discipline and internal controls
• Work with Group Finance on reporting and cash-flow management.

People & Leadership:

• Lead, coach, and develop the ODE team
• Build a high-performance culture aligned with ODE’s values.

Strategic & Executive Interface:

• Serve as ODE’s primary interface with Group Executive Management
• Provide insights and recommendations to support decision-making.

Requirements

• Bachelor’s degree in a related field; MBA or relevant postgraduate qualification will be an added advantage.
• Must have led a business or a division of a business.
• Proven track record of at least 10 years in business management, sales, or marketing roles within the Healthcare industry.
• Strong leadership abilities with demonstrated success in team management and strategic planning.
• Excellent communication, negotiation, and relationship-building skills.
• Analytical mindset with proficiency in data analysis and problem-solving.
• Knowledge of dental supply industry trends, products, and customer preferences.
• Proficiency in financial management, budgeting, and forecasting.
• Strategic thinker with a results-oriented approach and a focus on continuous improvement.
• Ability to adapt to a fast-paced and dynamic work environment.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• Pension
• Professional development opportunities.
• Leave
• Fascinating workplace culture.