RecruitMe Plus is an end-to-end talent acquisition & HR services consulting firm providing Contingent Recruitment, Executive Search, RPO (Recruitment Process Outsourcing), PEO/EOR, & Outplacement services across the GCC and the Middle East.
We implement international standards for recruitment and executive search which have been allowing us to successfully ...
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The BM has the primary responsibility of planning, directing, coordinating, and supervising optimal service delivery in the entire facility to the customer.
The BM is also responsible for the tactical, financial, and day-to-day management of the facility.
Oversee all sales and marketing functions within the facilities
Is responsible for developing, standardizing and measuring the customer journey and experience across facilities
Helps customers navigate, understand and evaluate the merits of various products and services.
Will answer customer enquiries and questions in relation to products and services to ensure customer satisfaction.
Disseminates information to customers on behalf of the Facility
Resolves complicated incidents across the facilities
Communicates with and reports to the Board of Directors on the overall business performance of the facility
Work with the operator to provide oversight on the development and monitoring of all HR related policies and processes related to recruitment, compliance with governance regulations, compensation benefits, training and development, and office administrative functions
Responsibilities:
Strategize, plan, organize and manage all business operations and activities
Oversee and manage processes of teams to balance business needs with medical needs
Formulate and update plans and priorities to address any business or operational challenges
Set the direction for the team and resolve any employee relations issues
Stay well-informed of important and relevant laws, regulations, policies, and procedures governing assigned clinic operations
Maintain close communication with clinical team
Develop and implement a robust and strategic human resource plan to achieve the objectives.
Participates in the budgeting process by reviewing all business resources needs
Ensure smooth running of all administrative related functions
Ensure the development of effective customer service and care procedures, policies, and standards 1Maintain quality service by establishing and enforcing organization standards 1Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis
Requirements:
Bachelor's degree in Health Services Administration, Health Sciences, Public Health, Public Administration or Business Administration
A Masters degree in a discipline that combines management and healthcare is an advantage
4-5 years of experience in managing beauty clinics
Attention to detail
Ability to make difficult decisions and face complex situations
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