Jobs at Simba Group

Job Summary

• The Sales Coordinator supports the automobile sales team by managing sales operations, ERP transactions, vehicle documentation, reporting, and performance analysis.
• The role ensures seamless coordination between field sales agents, inventory, logistics, and finance, allowing the sales team to focus on customer acquisition and revenue generation.

Key Responsibilities

Sales Operations & Coordination:

• Coordinate daily sales activities between field agents, showroom teams, and management.
• Track vehicle availability, stock movements, and allocations.
• Monitor order lifecycle from booking to delivery.
• Liaise with logistics, warehouse, and finance for smooth transaction processing.
• Follow up on pending deals, approvals, and customer requests.

ERP / System & Transaction Management:

• Maintain accurate updates of vehicle sales in the ERP system (e.g., D365 / SAP).
• Process vehicle bookings, invoices, delivery notes, and customer records.
• Track payments, outstanding balances, and credit approvals.
• Ensure data accuracy for chassis numbers, engine numbers, and vehicle details.
• Generate ERP-based operational and financial reports.

Vehicle Documentation & Compliance:

• Coordinate documentation for vehicle sales (invoice, delivery note, registration documents, etc.).
• Ensure proper recordkeeping of customer and vehicle files.
• Support compliance requirements (licensing, registration, insurance coordination).
• Maintain accurate documentation for audit and regulatory purposes.

Sales Reporting & Analysis:

• Prepare daily / weekly / monthly sales performance reports.
• Track KPIs such as revenue, units sold, margins, and target achievement.
• Analyze sales trends by model, brand, region, or sales agent.
• Monitor conversion rates and pipeline performance.
• Provide actionable insights to sales management.

Performance & Target Monitoring:

• Track sales targets vs. actual performance.
• Monitor individual and team KPIs.
• Assist with incentive calculations and commission tracking.
• Flag performance gaps or inconsistencies.

Customer & Internal Support:

• Assist with customer inquiries related to orders and deliveries.
• Support sales agents with pricing, stock checks, and documentation.
• Ensure timely communication between departments.

Key Performance Indicators (KPIs)

• Accuracy of ERP sales & vehicle records
• Timeliness of invoicing & booking entries
• Sales reporting turnaround time
• Vehicle documentation accuracy
• Stock visibility & coordination efficiency
• Order processing cycle time.

Qualifications & Requirements

• Minimum Qualification: HND / BSc in Business Administration, Marketing, Economics, Logistics, or related field
• Experience: 2–4 years in Sales Coordination / MIS / Sales Operations (automobile industry preferred)
• ERP proficiency (D365 / SAP / Auto-line, etc.)
• Strong Excel & reporting skills
• Understanding of vehicle sales processes.

Required Skills & Competencies:

• Strong numerical & analytical skills
• High attention to detail (critical for vehicle data accuracy)
• Strong coordination & communication abilities
• ERP / system literacy
• Time management & multitasking
• Problem-solving mindset.

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Job Summary

• The Sales Team Lead is responsible for driving vehicle sales performance by leading, supervising, and motivating the sales team.
• The role focuses on achieving revenue and volume targets, improving conversion rates, managing pipelines, and ensuring disciplined execution of the sales process.
• The Sales Team Lead also plays a key role in coaching sales agents, monitoring KPIs, and ensuring customer satisfaction.

Key Responsibilities
Sales Performance & Target Achievement:

• Drive the team to achieve monthly and annual vehicle sales targets.
• Monitor revenue, unit sales, margins, and profitability.
• Track performance against targets and implement corrective actions.
• Ensure strong pipeline management and deal closures.
• Identify sales opportunities across models, segments, and territories.

Team Leadership & Supervision:

• Lead, coach, and supervise sales executives / field agents.
• Set clear performance expectations and KPIs.
• Conduct regular performance reviews and feedback sessions.
• Motivate the team to improve productivity and conversion rates.
• Support recruitment and onboarding of new sales staff.

Sales Process & Discipline:

• Ensure compliance with the company’s sales procedures.
• Monitor deal progression from lead generation to vehicle delivery.
• Ensure accurate CRM / ERP updates by the sales team.
• Maintain discipline in pricing, discounting, and approvals.
• Prevent revenue leakages and sales irregularities.

Pipeline & Opportunity Management:

• Review sales pipeline and forecast accuracy.
• Support agents in closing complex or high-value deals.
• Monitor lead quality and follow-up effectiveness.
• Improve conversion ratios and sales cycle efficiency.

Customer Relationship & Experience:

• Ensure high standards of customer engagement and satisfaction.
• Resolve escalated customer issues or objections.
• Support key client negotiations when required.
• Promote long-term customer retention and referrals.

Market & Competitive Intelligence:

• Monitor market trends, competitor activities, and pricing strategies.
• Provide feedback on customer preferences and product demand.
• Identify opportunities for campaigns and promotions.

Reporting & Performance Monitoring:

• Prepare sales performance reports for management.
• Track KPIs including:
• Units sold
• Revenue generated
• Conversion rates
• Pipeline coverage
• Profit margins
• Analyze performance gaps and recommend strategies.

Key Performance Indicators (KPIs)

• Sales revenue & unit targets
• Conversion rate / closing ratio
• Pipeline coverage & forecast accuracy
• Team productivity metrics
• Customer satisfaction levels
• Profitability / margin performance

Qualifications & Requirements

• Minimum Qualification: HND / BSc in Marketing, Business Administration, or related field
• Experience: 4–7 years in automobile sales
• Prior leadership / supervisory experience preferred
• Strong understanding of vehicle sales cycles
• CRM / ERP familiarity (D365, SAP, etc.)

Required Skills & Competencies:

• Strong sales & negotiation skills
• Leadership & people management ability
• Analytical & performance-driven mindset
• Strong communication & coaching skills
• Customer-centric approach
• Decision-making & problem-solving ability
• High accountability & result orientation.