Sales Coordinator / Analyst at Simba Group

Job Summary

• The Sales Coordinator supports the automobile sales team by managing sales operations, ERP transactions, vehicle documentation, reporting, and performance analysis.
• The role ensures seamless coordination between field sales agents, inventory, logistics, and finance, allowing the sales team to focus on customer acquisition and revenue generation.

Key Responsibilities

Sales Operations & Coordination:

• Coordinate daily sales activities between field agents, showroom teams, and management.
• Track vehicle availability, stock movements, and allocations.
• Monitor order lifecycle from booking to delivery.
• Liaise with logistics, warehouse, and finance for smooth transaction processing.
• Follow up on pending deals, approvals, and customer requests.

ERP / System & Transaction Management:

• Maintain accurate updates of vehicle sales in the ERP system (e.g., D365 / SAP).
• Process vehicle bookings, invoices, delivery notes, and customer records.
• Track payments, outstanding balances, and credit approvals.
• Ensure data accuracy for chassis numbers, engine numbers, and vehicle details.
• Generate ERP-based operational and financial reports.

Vehicle Documentation & Compliance:

• Coordinate documentation for vehicle sales (invoice, delivery note, registration documents, etc.).
• Ensure proper recordkeeping of customer and vehicle files.
• Support compliance requirements (licensing, registration, insurance coordination).
• Maintain accurate documentation for audit and regulatory purposes.

Sales Reporting & Analysis:

• Prepare daily / weekly / monthly sales performance reports.
• Track KPIs such as revenue, units sold, margins, and target achievement.
• Analyze sales trends by model, brand, region, or sales agent.
• Monitor conversion rates and pipeline performance.
• Provide actionable insights to sales management.

Performance & Target Monitoring:

• Track sales targets vs. actual performance.
• Monitor individual and team KPIs.
• Assist with incentive calculations and commission tracking.
• Flag performance gaps or inconsistencies.

Customer & Internal Support:

• Assist with customer inquiries related to orders and deliveries.
• Support sales agents with pricing, stock checks, and documentation.
• Ensure timely communication between departments.

Key Performance Indicators (KPIs)

• Accuracy of ERP sales & vehicle records
• Timeliness of invoicing & booking entries
• Sales reporting turnaround time
• Vehicle documentation accuracy
• Stock visibility & coordination efficiency
• Order processing cycle time.

Qualifications & Requirements

• Minimum Qualification: HND / BSc in Business Administration, Marketing, Economics, Logistics, or related field
• Experience: 2–4 years in Sales Coordination / MIS / Sales Operations (automobile industry preferred)
• ERP proficiency (D365 / SAP / Auto-line, etc.)
• Strong Excel & reporting skills
• Understanding of vehicle sales processes.

Required Skills & Competencies:

• Strong numerical & analytical skills
• High attention to detail (critical for vehicle data accuracy)
• Strong coordination & communication abilities
• ERP / system literacy
• Time management & multitasking
• Problem-solving mindset.