Business Development Manager (Travel Agency) at Fhemfel Homes

Job Summary

• The Business Development Manager (Travel Agency) will be responsible for driving growth and revenue for Fhemfel Travel through strategic partnerships, client acquisition, and market expansion.
• The role requires a strong background in the travel and tourism industry, excellent networking skills, and proficiency in global distribution systems (GDS) such as Amadeus, Galileo, or Sabre.

Key Responsibilities

• Develop and implement business strategies to drive sales and expand the agency’s market share.
• Identify new business opportunities, partnerships, and corporate accounts.
• Build and maintain strong relationships with airlines, hotels, tour operators, and other travel service providers.
• Lead the design and promotion of travel packages tailored to client needs.
• Use Amadeus (and other GDS platforms such as Galileo or Sabre) to make reservations, issue tickets, and manage bookings.
• Negotiate competitive rates with service providers to maximize profitability.
• Generate leads, manage client pipelines, and ensure high conversion rates.
• Represent Fhemfel Travel at industry events, conferences, and networking platforms.
• Monitor market trends, competitor activities, and customer preferences to guide strategy.
• Oversee and support the sales team in achieving monthly and annual targets.
• Ensure compliance with industry standards, regulations, and company policies.
• Prepare and present regular business development reports to management.
• Drive customer loyalty initiatives and ensure excellent client satisfaction.

Key Requirements

• Bachelor’s Degree in Business, Marketing, Tourism, or a related field.
• Minimum of 2years’ proven experience in business development or sales within the travel and tourism industry.
• Strong network of contacts with airlines, hotels, and corporate clients.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in Amadeus is required; knowledge of other GDS platforms (Galileo, Sabre, etc.) is an added advantage.
• Ability to develop creative strategies to attract and retain clients.
• Strong leadership and team management skills.
• Proficiency in MS Office and travel booking systems.
• Goal-oriented with the ability to work under pressure and meet deadlines.