Branch Administrative Officer at Fosad Consulting

Job Purpose.

• Responsible for coordinating the agency office functions with regard to data entry, customer services, collecting, tracking & documentation of all insurance requests and other administrative works related to the smooth functioning of the office.

Core Responsibilities
Coordination:

• Coordinate with each agency on all service-related matters.
• Be a liaison officer between the agency office and Team Lead – Alternative Distributions.
• Processes and reviews insurance documentation and ensures that documents are complete.
• Pre and Post Loss Inspection Surveys.

Asset Maintenance:

• Monitor due dates and supervise the process of servicing company assets.
• Maintain company assets in good condition and properly tagged and keep assets register updated.
• Manage activities of vendors and service providers.
• Manage fuel consumption and maintain appropriate records.
• Manage fuel cash advance.
• Handle all briefs from different teams and channels to the right source for implementation.

Office Maintenance:

• Supervise activities of cleaners and maintain an office in neat conditions at all times.
• Supervise drivers, punctuality and neatness.
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Receive, sort and distribute daily mail/deliveries.
• Maintain the supply of stationery.
• Maintain office HSE materials in place and well-service.

Record Maintenance/Data Management:

• Keep and track production reports, activation reports, and agent performance trackers.
• Reconciliation of receipting and commission data
• Maintains Agents' Files and ensures that their credentials are up to date.

Other Admin Tasks:

• Tender petty cash requests and reconcile positions with the head office.
• Administer all petty cash at the branch and maintain appropriate records.
• Maintain office supply of inventory.
• Assist with resolving problems relating to the office.
• Assist with administrative-related problems.

Requirements

• Candidates should possess HND / B.Sc Degrees

Relevant Experience:

• A minimum of one (1) year experience in an insurance company.
• Working experience as a data management/ coordinating.

Technical Competence:

• Intermediate knowledge of Microsoft Office Outlook, Word and Excel.

Behavioural Competencies:

• Written Communication.
• Verbal Communication.
• Ability to take Initiative.
• Planning and organizing.
• Problem-Solving.
• Customer Focus.