Beachside Hotel and Resort Manager (Marketing Focused) at Lekki Miami Beach Resort Limited

Job Description

• Lekki Miami Resorts Ltd is searching for a results-driven, proactive, and innovative Hotel and Resort Manager to take our beachside property to new heights. 
• This role isn’t just about running a resort—it’s about attracting and retaining clients through strategic marketing, exceptional service, and seamless operations. 
• A key responsibility is actively identifying and securing new clients, from corporate bookings to exclusive events, while driving revenue growth. This position offers an exciting earning potential based on commissions, alongside a competitive base salary.
• The ideal candidate is a marketing-savvy leader who thrives in a fast-paced hospitality environment, with a passion for creating memorable guest experiences and scaling business operations.

Key Responsibilities
Marketing and Client Acquisition:

• Building partnerships with corporate organizations, event planners, and tour operators to increase group bookings and events.
• Launch and manage social media campaigns, promotional offers, and advertising initiatives to attract a diverse clients.
• Showcase the resort’s unique features through high-quality content, events, and media engagements on our social media platforms.

Operational Excellence:

• Oversee all resort departments (housekeeping, F&B, front office, maintenance, etc.) to ensure smooth daily operations.
• Ensure compliance with health, safety, and regulatory standards.
• Manage budgets and track financial performance, ensuring cost-effective resource allocation.

Guest Experience:

• Elevate guest satisfaction by promptly addressing feedback and innovating service offerings.

• Introduce personalization programs that make each guest feel valued and more likely to return.

Leadership and Team Management:

• Recruit, train, and motivate staff to deliver exceptional service while improving collaboration within the team.

• Conduct performance reviews and support professional growth for team members.

Event Management:

• Plan and coordinate events, including weddings, conferences, and retreats, ensuring each event enhances the resort’s reputation and revenue.

Qualifications 

• Candidates should a Bachelor's Degree 
• Minimum of 5 years work experience in a related field.

Skills:

• Proficiency in digital marketing, advertising, and client acquisition strategies.
• Exceptional leadership, interpersonal, and negotiation abilities.
• Some expertise in financial management and operational efficiency.
• Strong problem-solving and decision-making skills.

Day-to-Day Activities:

• Conduct team briefings in order to align operations with daily goals.
• Drive client acquisition through proactive outreach, meetings, and tours of the resort.
• Oversee marketing campaigns, analyze their performance, and refine strategies as needed.
• Monitor guest reviews (on google) and implement ehancements to staff service improved guest experience.
• Ensure the property remains pristine, functional, and event-ready.
• Review financial reports and track performance against our revenue goals.