B2B Corporate Sales Field Officer at Rifugio Communications

Slot: 2 Openings

Responsibilities
Lead Generation and Client Communication:

• Identify and qualify potential leads through various channels such as cold calling, email campaigns, and networking.
• Maintain and update a database of potential clients.
• Maintain regular communication with clients to ensure their needs are met.
• Address client questions and concerns promptly and professionally.

Market Research:

• Conduct market research to identify new business opportunities and understand industry trends.
• Gather and analyze data on competitors, market conditions, and customer needs.

Administrative Tasks:

• Handle administrative duties such as scheduling meetings, managing calendars, and organizing files.
• Prepare reports, documents, and presentations as required.

CRM Management:

• Update and maintain the customer relationship management (CRM) system.
• Ensure all client interactions and sales activities are accurately recorded.

Reporting and Analytics:

• Generate sales and performance reports to track progress towards goals.
• Analyze data to identify trends and provide insights for strategy adjustments.
• Prepare regular reports on sales performance and client interactions.
• Maintain accurate records of sales activities and client communications.

Team Collaboration:

• Work closely with other team members to achieve sales targets and business objectives.
• Share knowledge and best practices with colleagues.

Training and Development:

• Participate in training sessions to enhance sales and product knowledge.
• Stay informed about industry developments and new sales techniques.

Order Processing:

• Assist with processing orders and ensuring timely delivery of products or services.
• Coordinate with logistics and operations teams to meet client requirements.

Sales Strategy Development:

• Develop and implement effective sales strategies to drive business growth.
• Identify and target new business opportunities and markets.

Negotiation and Deal Closure:

• Negotiate contracts and agreements to maximize profits.
• Close deals efficiently and ensure the fulfillment of contractual obligations.

Marketing Collaboration:

• Work closely with the marketing team to align sales and marketing strategies.
• Participate in the development of marketing campaigns and materials.

Customer Support and Satisfaction:

• Ensure high levels of customer satisfaction and address any issues promptly.
• Gather feedback from clients to improve products and services.
• Provide excellent customer service to ensure client satisfaction and retention.
• Resolve any issues or complaints in a timely and effective manner.

Budget Management:

• Manage budgets and allocate resources effectively to achieve sales targets.
• Monitor expenses and ensure cost-effective operations.

Networking and Industry Participation:

• Represent the company at industry events, conferences, and trade shows.
• Build a network of industry contacts and partnerships.

Specification

• Minimum of First Degree
• The ideal candidate should have a background in B2B Corporate Sales, preferably in the mobile telephone retail industry.
• Must have 3 – 5 years’ cognate experience
• Experience in B2B/Corporate Sales in mobile phone retailing is required