Admin and Visa Process Officer at Filii Magna Limited

Job Overview: 

Our Premium Travel Advisory Company in Nigeria is seeking to hire an administrative officer and Visa Officer 

Qualifications, Experience and Competencies

• A BSc/ BA / HND or OND in Business Administration, International Relations, Social Sciences, or any related discipline with a minimum of Second-Class Lower (2:2)
• Must have a minimum of 1 year Experience as an Administrative and Visa Consultant Officer
• Must have interest in doing all kinds of Countries Visa applications across different regions of the world.
• Any additional certification related to law, travel, and visa immigration consultancy will be considered as an advantage.
• Experience in Designing Creatives on Social Media handles would be an advantage.
• Background in customer service; industry knowledge is an advantage.
• Proficiency in MS Office and knowledge of operating standard office equipment.
• A customer-oriented attitude.
• Willingness and Readiness to learn.
• Excellent communication, negotiation, and management skills.
• Problem-solving attitude.

Duties and Responsibilities.

• Visa and Travel Documentation Services Administrative support.
• Proactively update and manage client database for the company.
• Conduct regular client feedback surveys to ensure clients are satisfied with the Organization’s products and services.
• Schedule regular meetings with clients to maintain cordial and professional working relationships.
• Visa Processing and Travel Documentation handling.
• Vet and Approve all Client’s Travel Documents.
• Ensure that all organization policies are followed in both written and verbal relations with Clients.
• Ensure that all Communication with Clients is treated with the utmost confidentiality.
• Designing Creatives on our social media handles.
• Assist Clients in filling out online applications.
• Admin Support for Application Team
• Client information management
• Email drafting and answering client phone calls
• Email Management
• Assist with filling forms and drafting letters
• Office phone and client Enquiry management
• Possibility to handle social page.
• General Office Admin and operations support.
• Social Media Knowledge is an added Advantage