Accounts Receivables Officer at Soteria Eye Clinic

About the job

• Review daily billing and HMO reports from branches
• Prepare, consolidate, and submit HMO claims
• Manage HMO enrollee codes and portals
• Verify billing accuracy against approved tariffs
• Follow up outstanding HMO and private receivables
• Coordinate billing/HMO escalations
• Resolve billing disputes and complaints

KPIs

• Daily billing review completion rate
• HMO claims submission turnaround time
• Claim rejection rate
• Value and aging of outstanding HMO receivables
• Billing accuracy against approved tariffs
• Number of escalations resolved
• Resolution time for billing disputes
• Recovery rate on aged receivables
• Scorecard Focus
• Revenue assurance
• Debt recovery effectiveness
• Claims accuracy
• Stakeholder communication (HMOs, branches)