Lendsqr is making sure that Nigerians assess loans at the time of their need by helping lenders reach these borrowers at scale.
Our LaaS (lending-as-Service) provides lenders with cloud technology, data, and native integrations that help lenders lend securely, cost effectively, sustainably and ethically. We also provide the expertise required for navigat...
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Lendsqr is currently establishing itself in various countries. However, at the moment, whilst we work remotely, we are only able to hire employee residents in Nigeria to ensure effective employee management.
Responsibilities
Be the primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, screen-share and in person meetings
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Monitor and analyze customer's usage of our product
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
Liaise between the customer and internal teams
Requirements
Minimum of a 2:1 degree in Engineering, Business management, or any other relevant field
1 to 2 years of work experience as a product manager, product specialist, sales associate, customer support rep, or any other associated field.
Strong knowledge of fintech and technical products.
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