Outdoor Catering Manager at Hamilton Lloyd and Associates

Job Summary

• The Outdoor Catering Manager provides refreshments including food and beverages to third-party locations such as hotels, events (indoor and outdoor), conferences, and business offices.
• The most important part of the job is achieving good quality within a budget and maintaining high standards of hygiene and customer satisfaction.
• The goal will be to ensure the profitability of our Outdoor catering activities to drive sustainable development and long-term success.

Job Responsibilities

• Prepares food either by heating it up or cooking it to order using portable cooking appliances (grills, fryers, hot plates, etc.)
• Furnishes the food service area with tables and chairs
• Lays out tablecloths, dishes, and cutlery
• Decorates the food service area (putting flower vases on tables, sprinkling glitter on tablecloths, etc.)
• Shows diners to their seats (if there is a seating arrangement)
• Serves diners food
• Answers questions about the food
• Knows the ingredients in the food and whether each dish is vegetarian, can trigger allergic reactions, or satisfies other dietary restrictions
• Knows enough about the event to direct diners to the restroom and points of interest
• Loads a truck with food, cooking appliances, and decor
• Drives a truck to and from various job sites
• Works during the breakfast, lunch, and dinner hours
• Makes sure food supplies are kept stocked
• Cleans up food spills and keeps the service area presentable
• Keeps a record of broken or missing equipment, dishes, and cutlery and informs management of required replacements
• Accepts payments for food and drink and counts out change, unless the service is already paid for in full
• Maintains an excellent customer-service based attitude and always tries to provide for the diner

Job Requirements

• Education: A degree in catering/culinary management or hospitality management
• Experience: Minimum of five (6) years’ work experience in similar industry.

Competency Profile:

• Excellent knowledge of MS Office, databases and information systems
• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Decision making skills
• Ability to manage in a diverse environment with a focus on client and customer services
• Good business and commercial acumen
• Strong leadership and motivating skills including the ability to build strong relationships with customers and staff
• The ability to think quickly, work in stressful circumstances and stay calm in a crisis
• Financial, budgeting and stock-taking skills
• Knowledge of food, food hygiene (including hazard analysis and critical control points) and food preparation.