Account Officer at ACCION Microfinance Bank

Locations: Epe, Lagos & Aba, Abia States
Department: Commercial

Responsibilities
The responsibilities of this role include:

• Promotion of products and origination of new clients
• Build and maintain portfolio of quality clients rapidly and consistently to reach target portfolio within assigned period.
• Liaise with community organizations, business associations, and individual entrepreneurs.
• Identify potential clients.
• Sensitize potential clients on all aspects of the loan program: procedures to apply, the terms and conditions, the incentives for good performance, and penalties for late repayment and default.
• Conduct loan evaluations according to policies and procedures
• Develop an accurate evaluation of each client’s capacity and willingness to repay the requested loan.
• Correctly complete loan application and evaluation process
• Arrange and undertake business site visits.
• Verify and cross-check all information relevant to the loan application and evaluation.
• Evaluate the willingness and capacity to repay of the client.
• Ensure an appropriate guarantee is in place and documented.
• Determine and present loan terms and conditions to credit committee.
• Credit committee member
• Participate in credit committees providing input on other members’ loan proposals
• Prepare and present own loan proposals to credit committee.
• Provide high-quality customer service
• Develop relationship with each client to support the business success and cultivate loyalty.
• Monitor client business progress to identify any potential problems.
• Offer suggestions and referrals where appropriate and within company policy
• Demonstrate a concern and build client rapport.
• Manage and recover late repayments
• Implement late repayment recovery procedures of Accion MfB.
• Achieve and maintain targets on portfolio at risk and loan loss.
• Emphasize the importance of on-time repayment with clients.
• Monitor repayment reports daily and client behavior patterns.
• Build community rapport
• Become knowledgeable and known in the assigned geographic zone.
• Build rapport with community, business associations and leaders.
• Be known and visible in the community.
• Develop goodwill of community towards Accion MfB..
• Support the Accion MfB Team

Qualification and Experience

• A minimum of HND or B.Sc in Business, Banking, Finance, Accounting, Economics, and/or related field.
• Must have completed NYSC.
• Understand the local area where they are working.
• Strong interpersonal skills.
• Ability to develop strong financial analysis skills.
• Ability to assess character of potential clients.
• Computer literacy.
• Independent worker; honest and of high integrity.
• Experience in credit of financial service industry will be an added advantage.

Competency/ Skill Requirements:

• A minimum of HND or B.Sc in Business, Banking, Finance, Accounting, Economics, and/or related fields with numerate coursework.
• Understand the local area where they are working.
• Ability to speak one of Yoruba, Igbo, Hausa or Pidgin English.
• Strong interpersonal skills.
• Ability to assess character of potential clients.
• Computer literacy.
• Independent worker; honest and of high integrity.
• Experience in credit of financial service industry will be add advantage.