Branch Manager at CMB Building Maintenance and Investment Company Limited

Job Description

• To ensure a smooth administration and efficient daily operation of a full service branch office, including operations, project/product sales, customer service, and security and safety in accordance with the company’s objectives.

Organisational Relationships

• Reports To: Head, Northern Region
• Direct Reports: All operational and administrative employees within the branch

Key Responsibilities
Sales & Business Development:

• Direct responsibility to monitor and ensure successful sale and marketing of the projects.
• Develops business plans and sales strategy for the Abuja market that ensures attainment of company sales goals and profitability.
• Assists in the development and implementation of marketing plans as needed.
• Initiates and coordinates development of action plans to penetrate new businesses and markets.
• Identifies business development and "add-on" sales opportunities as they relate to company projects.

Clients Services & Branch Growth:

• Manage relationships with stakeholders (Client, Operators, Corporate sponsors, Investors, Government agencies, Regulatory Agencies etc.)
• Ensure implementation of the company’s business plan and strategies.
• Responsible for promoting a customer centric culture that ensures current customers stay with the company, while providing opportunities for new customers to join the company.

Marketing & Branding:

• Oversee the management of the project brand and company’s image to ensure achievement of market share target.
• Effectively conveys our message in both written and verbal in business development discussions.
• Participates in public affairs to increase the company's visibility and to enhance new and existing business opportunities

Project Management:

• Oversee the project’s progress according to the set work programme.
• Monitor procurement activities of the branch and projects
• Effectively applies our methodology and enforces project standards.
• Ensure the project is completed within the estimated budget.
• Constantly monitor and report on progress of the project to all stakeholders and clients
• Ensures project documents are complete, current, and stored appropriately in conjunction with the project manager.

Branch Operation/Administration:

• Coordinating business operations including developing business strategies at branch level.
• Overseeing the branch’s budget, setting of goals based on the company’s plans.
• Approval and communication of leave requests to employees through human resources
• Employee Management; Providing leadership, training and supervision; delegates day to day operations to staff and other branch personnel

Qualification/ Person Specification

• At least a BSc/HND in any social science/Management science course
• MBA is an added advantage
• Minimum of 7 to10 years relevant working experience as a Product and Marketing professional
• Members of a professional body will be an added advantage
• Highly creative with ability to think out-of-box
• Transformative approach to leadership that inspires and empowers others
• Must be resident in Abuja and familiar with Abuja road network
• Must be familiar with the key business institutions (public & private sector) in Abuja
• Previous experience in Real Estate and Banking sector is a plus

Key Skills and Competencies:

• Excellent follow through, ability to pay attention to details and organizational skills.
• High level of professionalism in carrying duties and responsibilities.
• Analytical, problem solving and decision making skills.
• Excellent people management skills, strong listening skills.
• Excellent interpersonal, negotiation and persuasion skills.
• Proper knowledge of the branch, understanding of laws regarding real estate and investment.
• Good leadership and team building skills.
• Ability to multitask and work well under pressure.
• Strategic thinking, forecasting and planning skills.
• Able to identify and manage both transactional and operational risks.