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  • Posted: Mar 13, 2018
    Deadline: Mar 27, 2018
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  • Teclab is a specialist consulting firm dedicated to human resource services and management. Founded on a philosophy and style that has positioned her to consistently provide a reliable and effective work force as well as manage total overhaul, re-engineering and training services to her numerous clients since 2006. Our professional operation is driven by ...
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    Head of Retail

    Core purpose of the Job

    • To contribute to the development, implementation, monitoring and review of a business strategy that maximizes the retail net profit by driving sales and controlling costs at regional level;
    • To build motivated and high performing teams through the effective leadership and line management to retail staff.

    Responsibilities
    Task Complexity:

    • Analyze and interprete trends to facilitate planning; using information technology to record sales figures, for data analysis and forward planning;
    • Ensuring standards for quality, customer service, health, safety, legal and security issues are met;
    • Organizing special promotions, displays and events, forthcoming customer initiatives and monitoring what local competitors are doing;
    • Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market;
    • Generate ideas about future retail activities to ensure a cutting edge strategy; maintain up to date knowledge of the market place, competitors and trends;
    • Use open feedback mechanisms from the operations team with other departments to ensure the integration of the retail strategy with Minds of other activities
    • Takes decisions on matters relating to the day to day retail operations within their defined work area including the strategic planning of resources;
    • Translate the strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identify and optimize promotional opportunities ensuring these are co -ordinated with wider Mind promotions and campaigns
    • Ensures that the retail operation complies to all policies and procedures relating to Security, Health and Safety; influences any changes necessary to meet statutory requirements, ensuring minimum risk to staff members and the business
    • Ensures all new shop proposals meet the required return on sales prior to submitting any recommendations to the Managing Director; all new shop locations must be visited to ensure they will trade effectively and meet the proposed budgets
    • Proactively manage and review the performance and progress of Managers and their locations, sets objectives and targets; works with Training Manager to develop individual training plans for the team.
    • Train and develop staff ensuring adherence to Mind’s HR systems and procedures.
    • Maintain and constantly develop innovative and cost effective stock generation; monitor stock weekly to achieve bottom line sales budget against monthly targets.
    • Regularly produce and present a range of financial / non-financial reports for the Managing Director.

    Job Specification (Experience & Training) Academic and Professional

    • First Degree in Marketing, Business Administration and Relevant certifications will be an added advantage.
    • Minimum of 8 - 10 Years’ Experience.

    Skills:

    • Excellent communication skills – verbal, written to include report writing and group presentations
    • Influencing and negotiation skills
    • Well-developed interpersonal skills
    • Commercially sound with a good understanding of profit and loss accounting and the influence of operating factors e.g. volume v price
    • Excellent organisation skills, able to prioritize shrewd business sense and a well-developed commercial awareness;
    • Ability to plan and execute strategic sales processes
    • Ability to deliver results copiously
    • Possess excellent specific market knowledge
    • Ability to plan and execute strategic sales processes;
    • A desire to work as part of a team to generate fresh and innovative ideas;
    • A collaborative team player – concerned with the team success as well as individual performance
    • Visible Leadership skills – can motivate others to achieve
    • Solution orientated, decisive by nature

    Check how your CV aligns with this job

    Method of Application

    Applicants should send their Resumes and credentials to: hr@teclab-ng.com

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Average Salary at Teclab Management Services Limited
₦ 144K from 3 employees
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